Francesca's Atelier 10751 Falls Road, Timonium, MD 21093

"I had a wonderful experience at Francesca's Atelier. I was very anxious about shopping for my dress and Tuesday, the salesperson, was so kind and helpful. She listened to me and was determined to help me find a dress that flattered me. She was successful! I purchased a beautiful dress that I would never have selected without Tuesday's assistance."

"I have purchased both of my Mother of the Bride dresses from Francesca’s Atelier and LOVED them! The Atelier has the most stunning dresses from the best designers. It was hard to choose from all of the amazing options. The personal attention from the staff was incredible. Victoria and Francesca knew the right styles to suggest for me. I would highly recommend this wonderful boutique for formal and all special or fun occasions, which I will continue to shop there for the perfect outfits for such occasions."

"For two of my children's weddings, I bought my gowns for the mother of the bride and then the groom. The first gown, I saw in the window, fell in love and Francesca and Tori took it from there, ordering the right size, alterations and making me feel so special. The second gown, I went in to consult with Francesca and Tori and they listened and brought in several gowns from which I could choose one. That gown was equally as beautiful and exactly how I wanted to look. Not only does Francesca's have magnificent style and taste in dresses, but they care, listen and want each customer to personally enjoy the shopping experience. I cannot recommend this boutique more highly. Thank you, Francesca and Tori, for making me feel and look good and for sharing your expertise, professionalism and kindness to so many, including me, throughout the process."

"I have purchased 2 Mother of the Groom dresses from Francesca. The service is like no other. They are very meticulous in everything they do from helping you choose the right dress, the right color, the right accessories and the right fit. Seamstress could have not been more attentive. Both dresses fit perfectly. I definitely recommend that if you need a special occasion dress, you check them out."

"I wish I could give a zero for my review. My mother was so excited to buy her dress for my wedding and was met with horrific customer service after the dress arrived late and ill fitting. They were able to make the proper adjustments three days before the wedding after my mom traveled several times to the shop, however they then charged my mother an absorbent fee to do said alterations. Mind you, the alterations were their fault. I am 30 years old and have many friends getting married and I've already personally talked to two about not coming here after they considered it. I hope the 300 dollars was worth the thousands you will be losing due to your horrific customer experience. Tori, the daughter of the owner, told my mom that Francesca was going to call her and she never did.. We wanted to wait to write our reviews and give her a week to call my mother. She has not.... It's not surprising given her daughter's attitude and frankly, poor customer service. Overall, I should have checked the reviews before coming because every poor review has a similarity, if something goes wrong, they don't handle it correctly. Do NOT come here, it's not worth the risk of something happening during what is supposed to be a special time for you and your family."