Ruano Auto Services en Rockville

5451c Randolph Road, Rockville, MD 20852

"Been working on our 2 Camrys for awhile. Came highly recommended from a Jaguar repair shop. Always fixed the problem."

"He has the really best customer service He trades customers Right"

"I first took my old F150 to Mario and his quick response and Honesty with what was needed was a pleasant surprise, I have since then taken my small fleet of 3 ford Trucks to him for everything from routine oil changes to custom hitch replacements and more, the best quality of work and not the cheapest but well worth the money, as a small business owner i have learned to appreciate the quality of the work rather than the price. Still better pricing than dealership prices for my fleet but also more detail oriented and Love to support other small and local businesses. I have to say they are my go to for any and all repairs for my small fleet! And will recommend to anyone looking for honesty and quality over cheapest rates"

"Avoid this place. When we brought our car in Thursday to check a check engine light Mario told us he couldn’t he couldn’t get to it that day but would look and call is the next. After a second visit and follow up call he finally looked at the car Wednesday and their office called saying they wanted to keep the car for a week and do $3000 in repairs. I asked several times but they would not tell me what was broken or what work needed to be done for this money. Finally I was told they would call back. That evening they called back and told me they would not work on my car because The mechanic was upset I did not trust him. They told me they would leave the key in the wheel well and I could pick it up that night. When I got there the key wasn’t there and I had to return to get the car the next day. Throughout the entire ordeal they refused to tell me what the problem with the car was because they didn’t want me to research the problem and the cost to fix it."