SEKO Logistics Baltimore

"The absolute worst delivery service to work with. Called us 2 weeks in the row to schedule our delivery which never shows up on those days and both times told us they never scheduled or called us. Even though I have their numbers on my phone and I spoke with them. Also the lady scheduling the delivery is very rude and doesn’t care that they messed up, blamed everything on me."

"Like many others I would not recommend you use SEKO if you have a choice. I ordered a TV from an online retailer on 11/22. It was to be shipped from Nashville TN, to my home in the greater D.C. metro area. Approximately a 10 hour trip by road. After two weeks SEKO could not account for where the item was. I called and spoke to the Baltimore dock staff and they could not confirm the location of the TV. I was also informed they did not do "local deliveries" and the TV (when found) would need to be transferred to a different delivery company for transit from Baltimore to my home. I then cancelled the order on 12/6 and bought the item from a local retailer. The TV still has not been returned to the original shipper in Nashville TN and now has a "lost by SEKO" status as of 1/12. Unfortunately the original retailer would not issue a refund until the TV was returned. As is has not been returned I had to file a claim with my Credit Card company. Bottom line, #1. Buy everything online with a credit card #2. Don't use SEKO logistics if you have a choice"

"Terrible service. Nothing but excuses and ineptitude from the staff. I called to find the status of my delivery and got the run around. I asked to speak with a manager and “they went home for the day” I am upset because they wasted my time and had me waiting for a delivery that never came. I was lied to and told that they knocked on my door and no one was home. My doorbell camera determined that was a lie and also my wife was home all day. I am still waiting on my delivery. If you value your customers and their business then avoid using this company at all costs."

"They are the worst. First, it took one month for my freezer to get here. I had to call them to schedule delivery, they never called me. One the day of delivery, it was supposed to be between 9am and 1pm. They showed up 7:40am, knocked on my door and left without calling me. Then I had to reschedule for another day. They still came earlier than the scheduled time without calling me. They said my phone number is not correct after they have actually called me two days prior. The delivery guys are also very rude"

"Ordered a TV online because it was a great Black Friday Deal. Four days after the expected delivery date I decided to see what the hold-up was. They lost the package. How do you just lose a 65" TV? It's not an envelope that got lost under the seat. Sounds to me more like the driver decided to have himself a Merry little Christmas. So now I get no TV because there's no way I'm going to re-order and have the same company deliver it since they couldn't get it right the first time. STAY CLEAR!!"