Hilldrup Taxi & Virginia Cab

"Sucked . Dispatcher couldnt get the CVS right then they just stopped answering. Left me out in the cold. Use Global Taxi when your in this area. Much better company"

"I ordered a cab a 4:30 and it never came. I waited an hour and they still could not tell me when the cab would be there. The dispatcher kept telling me the driving was still with the same costumer and he could not reach the driver. He said they only had one driver(what cab company has only one driver out in the busiest part of the day. After three hours I called them back and they still said that the driver was just sitting there and he can't reach him. Galdy there was a great cab driver from Global Cab and he took me, I ordered and he came within minutes and was extremely friendly."

"I called for a 1:30 time order at 11:30 and the call was dropped after 2:00 and I'm on hold because they can't find the driver. This is completely unacceptable...dispatching was better when Fredericksburg dispatched their own cabs in Fredericksburg not Woodbridge VA!!!!"

"Second bad experience. The first time the cab driver pulled off as I was coming out the door, mind you I spoke to the driver and told him I was on my way down. I called back and the dispatcher told me it was the cab drivers decision on whether or not he wants to come back and I would have to wait another 20 to 30 min for a cab. And today the dispatcher Scott., was extremely rude and nasty. Called back to complain and get nothing but another rude A$$ dispatcher!!! They absolutely SUCK!! I'll pay a couple extra dollars for excellent customer service with Dominion!!"

"Went to & from the same location in the same day and the return trip home cost more which didn't make sense to me. I called because I was within the same zone and got put on hold for 10 minutes and received nothing but attitude. The woman who initially answered was pleasant and understood where I was coming from, but the dispatcher she transferred me too was rude and stated how I should've had to pay even more as if he was doing me a favor. Both drivers refused to turn on the AC making the ride uncomfortable. I will hopefully never have to use this company again.Not to mention, I waited 30 minutes to sit in a hot car for ride that cost me more. Horribe customer service and even worse body hygiene."