Edible Arrangements

"Absolutely the worst customer service/delivery I've ever experienced. Gave them specific and easy-to-follow directions for delivery and they left it in a package room of an apartment building for anyone to pick up. I had to constantly call to see if my order had been delivered because I was told multiple times it would be delivered by 12pm then 5pm then 5:30pm and they didn't get delivered until 6pm. Whoever was on the phone with me seemed like she didn't care about her job and simply brushed me off and said her manager would contact me later. Completely unprofessional."

"Do not order from here unless you want them to refuse to give you a refund after delivering your $100 arrangement to the wrong address"

"Don’t go here. Had a Mother’s Day special platter ordered for pick up, paid $80+ For it. They called me 30 mins before my order was suppose to be ready rushing for pick up at 5:15( they close at 7 pm) not a big deal went over and picked it up. The lady? Rude as can be; like they hate their lives or something. Anyway I get the platter looks nice and covered up with balloons and what not. Come to find out they threw together the cheapest platter they can find ($45 as advertised online) and decided this customer won’t notice. I clearly ordered strawberries only with pink covered chocolate and with no apples and you really think I’m not going to notice. Scammers 101… i suggest going to a different store in the area because this one right here doesn’t deserve your hard earned money."

"The WORST store ever! My Valentine’s Day arrangement was delivered to me upside, squished, and leaking. I work not even a mile from the location, 700ft to be exact and they couldn’t deliver a new arrangement by 6pm. I go to pick it up and the hours stated they do not close until 7p. I arrived at 6:20pm and they are closed. It is now 2 days after Valentine’s Day and I have yet to receive an edible arrangement that is actually EDIBLE!"

"I would give zero stars if I could. The person behind the counter was very nice, but the manager of the store is extremely unprofessional. I had a birthday reward, that they could not find in their system so they called corporate customer service. The person on the phone said clearly (she was on the speakerphone) I can see the customer’s birthday reward, it is active. And they also said to give the reward to the customer and to write done the code for the reward so that the manager can process it. The manager of the store, who was on the phone, refused and said to their employee not to do it. After I left, the store called stating that they found my reward but my name was spelled wrong, which is not true. I will go to a different store, never to this one again. So far I always had great experiences with the Edible Arrangements. This is the first bad experience. Edible Arrangements have good customer service and philosophy, but that is not enough if the managers do whatever they want."