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The Sutton Apartments
2300 Vantage Drive, Woodbridge, Virginia, United States
About the The Sutton Apartments
The Sutton Apartments is a premier real estate agency located at 2300 Vantage Drive in Woodbridge, Virginia. Our luxurious apartments offer modern amenities, spacious floor plans, and stunning views. With a convenient location near shopping, dining, and entertainment options, The Sutton Apartments provides residents with the perfect blend of comfort and convenience. Our professional team is dedicated to providing top-notch customer service and ensuring that every resident feels right at home. Experience upscale living at The Sutton Apartments.
Photos of The Sutton Apartments
2300 Vantage Dr, Woodbridge, VA 22191, United States
Opening hours of The Sutton Apartments
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
09:00 - 17:00
Sunday:
Day off
Reviews of The Sutton Apartments
"I’ve lived at The Sutton for almost 2 years and cannot recommend it as a great place to rent. My biggest concern and main reason for this review is the safety and security of the community. There are many things I can write about that gives reason for my 1 star but I want to highlight the biggest at this time (January 2024). My vehicle was broken into in July of 2023 along with another that same night. I recently found out from another resident that a vehicle with the same make/model as mine was stolen from the “secured” parking garage a few weeks ago. It was parked a few spots away from mine. Thieves have easy access to upper levels of the parking garage and do not need gate access to steal vehicles…they will just wait until someone opens it up. There are cameras at the entrances, but they do absolutely nothing to prevent or deter theft. I’ve talked to many other residents and no one feels their property nor cars/trucks/SUVs are safe. After my break in I have invested into increasing my vehicles security but still feel vulnerable in this apartment. I’ve reached out to the local police department and they have told me that this community has a top 3 vehicle break in/theft in the Woodbridge area. When my vehicle got broken into last year, I talked to the officers that did the investigation and asked if more patrol could be done overnight around the apartment and parking garage. The answer I received was that “We’ve asked to but the management office denied it”. I’ve asked the property management team to do something and have yet to receive a response. Beside posting new signs showing the parking garage is under surveillance, I don’t anticipate anything else to be done. Bottom line…don’t rent here. It looks like a nice place online but I promise you it is not. Like I said in the beginning, there are many more reasons but decided to not list them at this point. Please don’t make the same mistake I and other residents have made. Update to the Management response: They did not provide “immediate investigation assistance”. My vehicle was broken into on an early Saturday morning and the security footage along with a meeting with the property manager did not happen until 2 days later. So no, nothing from management moved “swiftly”. Even Prince William County Police say this neighborhood is not safe and they are out here weekly. Additionally, if The Sutton has secure access…why do vehicles keep getting broken into and stolen from the parking garage? There should be cameras on every level...not just the entrances and on-site physical overnight security presence. We pay for amenities and security needs to be added back. Furthermore, the latest vehicle that was stolen was the on-site courtesy officer’s truck! I would love to discuss this further in person, but when I emailed the property manager on 1/9/24 I have yet to receive a response. To be honest, I never receive responses to my emails, messages or requests to set up appointments or answer questions. Please, something needs to be done about the safety and security of resident’s property in the parking garage."
"I moved into my apartment on 11/15. My leasing consultant, Kaidian, was very helpful from the start of my search of apartments.. She was very nice, professional, helpful and knowledgeable. Also, any maintenance requests that I submitted were fulfilled in a timely manner. I have enjoyed my living environment thus far."
"Federal/Military beware: Run (don’t walk) AWAY from the Sutton. Their erroneous charges, incompetence, and lack of professionalism is astounding. I lived here for a year and moved out once my lease ended. The Sutton has mandatory moving out fees, which they charged to my account as soon as I submitted my intent to not renew my lease (a full 2 months prior to my lease ending). I paid the required moving out fees in full with my next rent. Too easy right? Wrong! Months later they contacted me stating that I had not paid the moving fees. I told them the exact day that I paid the fees and asked them to check their system. I received no response. Recently these charges have gone to collections (without any notification from the Sutton or their collection class traitors). Thankfully I have documentation of the Sutton’s blatant error and was able to dispute these charges and have them removed from my credit report. Despite this positive turn of events, it has been a headache, one brought on by the sheer incompetence of the management and staff here. If you value your time, money, and sanity, do not rent from the Sutton. Go literally anywhere else. On top of this: the walls are paper thin, the mailroom is atrocious and not the intended way that Luxer packaging systems are supposed to work, and management couldn’t care less about your security concerns (one of our neighbors was 1 of 3 car owners whose cars were stolen right from the “secure” parking lot; the management didn’t provide him with any useful information and actively made the situation worse)."
"Amazing staff! After a long week of looking at apartments and feeling defeated in my search, we decided to try one more spot which was the Sutton, we showed up about 10 minutes before they were closing, and I was sold immediately as soon as Melanie stayed over time to show us the apartment and explain to us their policies. Another thing that had me sold was how they work with us Military, and this was the first apartment that had a special type of contract with the military. They are very professional and always had a positive and very outgoing attitude. The process started on Saturday, which delayed the screening but that was ok and I was moved in by Wednesday! They made it such an easy process for me, especially because I was on a time crunch because I have a child on the way and will be due very soon. I highly recommend this complex so far. Especially because they are very military friendly!"
"I recently moved into The Sutton. The management team is very professional, stayed in good communication during the application process, answered my never-ending questions and made the move in smooth and effortless. The facility is clean and the upkeep is outstanding. The amenities far exceeded my expectations. the facility has a gated parking garage. The area is quiet and great shopping areas minutes away. Enthusiastically recommend to anyone moving to Woodbridge or surrounding area, great community, can't go wrong choosing The Sutton."
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