Maple View Flats

"Attention all consumers, I feel compelled to share my disappointing experience with Tim Chapman, the owner of Chapman Management. My name is Amr, and I had the unfortunate encounter with Tim when he called me back in September. We were an approved vendor with Chapman Management, providing services for apartment trash outs and bulk trash removal. During our conversation, Tim apologized and promised to promptly issue a check to resolve the outstanding payment of $9815, as the collection agency had already contacted him. However, it has been seven months since the outstanding balance started, and three months since our call, yet Tim has failed to fulfill his promise or even respond to my subsequent attempts to reach him or the collector. I have personally visited his office multiple times, only to be met with excuses from his assistant, who claims he is never available. It is evident that they are playing an ugly game and deliberately avoiding their responsibility. To provide further context, I want to mention the properties that Tim's company, Chapman Management, is associated with. These include the previous name Lotus Apartments, which is now known as Boundary Stone Flats, The Greys on Pennsylvania, and Maple View Flats. In a disturbing turn of events, I discovered that Tim and his team have removed the address and website of Chapman Property Management from the internet. Instead, they now operate under a company called Bruno Clay, which conveniently shares the same address. On their website, it states that Tim Chapman is the president of Bruno Clay. This level of unprofessionalism, deception, and lack of integrity is truly disheartening. In light of this, I am left with no choice but to share my experience publicly. I will be leaving negative reviews on every company associated with Tim, including Bruno Clay, and all the properties owned by Chapman Management, such as Boundary Stone Flats, The Greys on Pennsylvania, and Maple View Flats. Additionally, I will mention Kelly Collins and Jeff Castillo, who seem to be involved in this unfortunate situation as well. I regret having to resort to such measures, but after seven months of outstanding balance and three months of being ignored and deceived, it is clear that Tim and his team have no intention of resolving this matter. I hope that by sharing my experience, others can be spared from the frustration and disappointment I have endured.""

"I hate it here ! It’s not safe , the leasing team is unprofessional as hell with poor work ethic. Building needs security desperately. And they need to distribute key FOBS instead of plastic flimsy key cards they don’t replace or reorder after they break or deactivate. They don’t repair anything. Don’t let the looks of the building on the outside fool you. It sucks here."

"I have had a terrible and discouraging experience with the Maple View Flats leasing team. I have submitted my application over a month ago and have received ZERO follow up. You are never able to get in touch with the leasing office via phone, they always transfer you to their third party information collections team. The team promises that someone will get back to you from the main office but it never happens. I have personally went up to the leasing office to try to check on my status in person, but they always claim they are between staff due to turnover. They promise to follow up, but never do. The run around and lack of communication has given me has been completely unprofessional. I highly recommend applying elsewhere."

"I have been fortunate to have moved in several months ago and feel I need to add my voice to the reviews! I have to agree that the staff here are some of the most incredible people I have ever met going over and beyond to help anyone that walks into the office, resident or potentials. The building far exceed expectations in terms of what you get and the units are beautiful. The neighbours I have met so far are great and I hope this turns into a community that cares for each other as well as the development. Well done leasing team!"

"Today I’m writing this review to express my excitement and gratitude to the wonderful staff at maple view flats. The leasing staff made me feel extremely welcome they made my application process as easy as possible. I applied pressure about the process and they never cracked they constantly produced results. I truly can say they care about whoever walks in to apply. I’m happy to say that I was approved and move in this weekend and can’t wait! And again you guys were amazing thanks again."