The Sur

"Nabin was incredibly helpful. I put in a maintenance request for my dishwasher and he showed up within a day. Kind, very informative and he solved the issue within 30 seconds of being there and was out the door in less than 10 minutes. He also walked me through not only the problem but more ways to improve the dishwasher functions. Thank you, Nabin!"

"LET ME JUST SAY HORRIBLE SEVICE AND ACCOMMODATIONS!!! After informing the front office of my sewage smell , they failed to put in a maintenance request and stated the smell was not an emergency so it will not be addressed until Monday. The smell has gotten increasingly worse so much so that my toddler was coughing and my 4 month old has a runny nose. After visit the front concierge and informing him (Jason) of my concern he literally smiles while calling the on call maintenance man. This place is nice to look at but very horrible in caring for their residents! Do your self a favor and rent somewhere else !"

"This past year the Customer service was has over pass my expectations, my moving experience was easy and stress free. Alejandra and maintenance team have always been very helpful, on answering any of questions and concerns. Thank you for making these past three years very pleasant."

"The SUR is an excellent place to live. I've lived here for 2 years and had a great experience, as well as it being one of the most beautiful buildings I've seen! I work in DC and it's definitely the best option! It is possible to go to work by bike or scooter! A very well located and complete building. The apartments are brand new and very beautiful. The building offers you numerous floor plan options to meet your needs. The building has a gym, parking, leisure areas, two incredible rooftops, etc! The management team is always very attentive and helpful… they work on weekends and holidays, even! I would like to express my special thanks to dear Alejandra and attentive Andrew! I've already renewed my contract twice and I don't plan on moving out anytime soon! Welcome to our community!"

"I just moved into this community some days ago; I was initially worried about the review regarding the trash, car theft etc. I discussed this with my leasing agent (Alejandra), She addressed my concerns which doesn't seem to be like a worry to me anymore. and I am very excited to be in this community, my application process and turn around time was less than 48 hrs. Alejandra is an amazing person, her communication skills is top notch, she has positive attitude and always willing to help."