Wintergreen Apartments

"Soooooooo, where do I begin. Currently living in a room and decided that, Sunday October 15, 2023 would be the day that I take a leap of faith an apply for an apartment at Wintergreen. Well let me tell you, Ms. Ebony owes me nothing. Her warm smile and greeting, after entering the office, made my choice of stepping up and out, even more a confirmation. She was attentive and knowledgeable, as an expert should be. She didn't leave no stone unturned. Her responses were very friendly. She didn't do a "win-over" speech, she just gave phenomenal customer service. KUDOS to Wintergreen Apartments for having a phenomenal staff to ease away fear and uncertainty. Thanks Ebony!! :)"

"After several reports, the landlord finally addressed the AC issue, though it took some time. The improved cooling now makes a noticeable difference, greatly improving our comfort. While the delay was frustrating, the AC is now functioning as it should, and we're satisfied with the resolution."

"As my first apartment experience Wintergreen really did impress. Rental Office (special shout out to Ms. Gia & Megan) they were very patient and willing to explain things over and over for me for clarity when needed. Residential Services (special shout out to Ashley) she has been following up with me after every request I put in to fix something. I will definitely give a update once I am all settled."

"Gia and Sonata were both incredibly wonderful, smart, and helpful. They both made the process extremely seamless and stress free. Patty responded to my email inquiries in a quick and detailed manner. Thank you all for an exceptional apartment shopping experience"

"If you are a CCBC students you are entilted to a discount. But the leasing office does not disclose this to you. And it only applys at the time of signing the lease. Abanded cars contantly on the property that look to be totaled, with windows busted, front end part of cars missing, flat tires etc. The mice are very friendly and never seem to go away. I got to the point of turning away the exterminators because the call center said one thing while the exterminators did another. The exterminators would not tell us what they did if we were not home. Needless to say my one year olds shelf had white powder all over it, got on her clothes and belongings. Our sink constantly would leak, call center said maintenance would be there asap. One of the representatives called back hours later and asked if maintenance ever came I told them no. And the representative I spoke to seemed surprised saying she spoke to the property Manger. Got another call back the following morning saying that maintence would come that day and did eventually. The leasing office has no care for the residents saying they are strictly there for leasing purposes. They charge you fees to pay rent. To use your card is a fee. Admin fee etc. Not a fan buy a house. After this lease I am gone. Oh maintenance has people on standby meaning if you get evicted and or storage units cleared out the second they leave cars pull up immediately to take other people belongings. They accidentally tossed everything out of my storage unit for my bussiness and I am still replacing missing equipment to this day."