Mercer Primary Care | Primary Health Network

"I have been going to Primary Health Network my whole life. We started out with Dr. Shibli whom I feel took excellent care of us. We have seen numerous physicians over the years. Dr. Fullerton and Rebecca are extremely thorough, great listeners and very caring. Shawn and the other front staff ladies are very helpful getting messages thru and returning calls. Its great to have such a wonderful, supportive and strong medical team."

"I honestly don't understand the few negative reviews here. I am new to the Mercer area and needed a new primary care doctor. As with most practices these days, I was assigned a nurse practitioner, Cassandra Frenk, who I was really happy with, but she moved to a different office and I could no longer see her. I was assigned to Rebecca Stefanus. I couldn't be happier. Rebecca is very thorough, patient, and concerned for my health. Any time I visit this office, the staff is very friendly and welcoming. Yes, the wait time can be a little long, but that's pretty much any doctor's office. I am very happy that I found this practice and I have never had an issue getting a prescription refill or had to wait a long time to get an appointment. This is probably the best health care experience I've ever had. Highly recommend."

"I’m so frustrated with this office. I’ve been trying to get a Cpap machine for over a year. I went through the entire process of getting sleep studies before Covid and they never ordered the machine. Then when I went back I had to go through the entire process again. I did the study over a month ago and followed up with them over four times and they just tell me it’s with Vantage. When I called Vantage they told me that the doctor never sent the results. I have to stop and sleep when I drive because I’m so exhausted. Worst Doctors office ever. Michael Turton."

"My husband and I had a great experience with Mercer Primary Care. I didn't get everyone's names but Rebecca & Amy took really good care of us and were very knowledgeable. The entire staff was awesome! Thank you!"

"I had to fax them 3 times because, somehow in 2023, they still don’t take emails. They ‘lost’ my fax which cost me money/time. In the end, they left me a voicemail to tell me the doctor (Fullerton) wouldn’t sign a pre-form letter of eligibility for a medication he prescribed me. This was after a painfully long doctors appointment with him. Rather than pretend to lose the letter, save me time and tell me that you won’t sign it to begin with. Or, better yet, just take two seconds of your day and sign it. You can’t prescribe something which says that you acknowledge the benefit for someone and then refuse to take two seconds to sign something for their insurance. Totally contradictory."