CVS

"Just before 3 PM, Tuesday, January 9, I walked into CVS. I was exhausted and not feeling well. I said to the gentleman over by the razors “hi, I need help with the razors.” I guess the guy was offended that I didn’t ask how he was doing first: With a long hesitation and nasty tone, he said “how are you” and phrased it like an aggressive statement not a question like he was teaching me manners and forcing my through the motions first. I’m not really sure it’s the job of CVS employees to teach manners and not asking somebody how they’re doing isn’t necessarily rude. That man needs to stop power tripping and start doing his job. He was also just a terrible communicator and extremely unhelpful with the razors."

"Jenny in the pharmacy, has customer service issues, I called to have a prescription transferred and was given a long lecture about how transfers work after being on hold and speaking to the other store. She claimed she has no way to look up other cvs store numbers even if I have the address. I found it on Google in 2 seconds. Bad customer service, when you need help you tend to not want to be lectured to and made to feel like you are causing her a inconvenience for calling."

"Extremely slow pharmacy. Never more than one cashier in the pharmacy regardless of the line. Over 15 minutes waiting at an off peak time (4pm on a Monday) and still haven’t reached the front of the line. You can tell what management thinks of customer service by the fact they haven’t responded to a single review here. Edited to add: on a separate visit in December the pharmacy staff could not locate my filled prescription. Sort of scary that drugs just disappear here…"

"Super CVS, next to the Marriott hotel and the exhibition center (Walter E. Washington Convention Center). Tiny but all you need and a pharmacy ⚕ is available."

"Rude pharmacist and clueless. Takes 3 days to fill one prescription and makes up erroneous rules and laws that no one (doctors and specialists) know how to deal with. Legit needs to be put on happy pills herself. Girl is crazy, rude, and just difficult for no reason. Offers zero support or help and doesn’t know how to answer basic questions. How did she pass med school? The world will never know. Horrible experience, horrible person. Worst CVS AND WORST EVIL PHARMACIST that I’ve ever dealt with. Your job is to help people?? Get a new job. She needs to be tired and never able to work again. Also very biased against the medication that you are taking and will even tell you that. The other pharmacists are pleasant, but the white girl with brown hair belongs on the streets. She is ratchet."