CVS

"Friendly helpful service. Things were a bit messy, out of stock on a few items, but we got help getting most of what we needed. Was convenient."

"Giving this CVS -- especially the pharmacist his name is Shane a five star. I was experiencing difficulty with my insurance company covering a prescription and he was extremely patient and helpful explaining the situation to me. I eventually got my insurance company to approve my prescription. Shane has exceptional customer service."

"Major shout out to Vela, the pharmacy manager at the CVS on Eisenhower Blvd., Alexandria, Va. Both when I spoke to her by phone and in person, she was unfailingly kind, informative, professional and thorough in the info and advice she provided. She took pains to ensure that all of the meds for which I could get (and needed) refills were taken care of, pulled OTC meds from the shelves--right on the spot--to ensure they were in stock, and took pains to make sure that a friend could pick up my scrips since I'm temporarily home bound (after surgery). I've routinely had good customer service from the pharmacy but she's a stand out and, for someone who's not mobile and currently in pain--so very dependent on the meds she's dispensing--her support was essential and I'm so grateful for her devotion to her role and responsibilities. -Barbara Bryant, Alexandria, Va."

"Pharmacy staff are very friendly. That’s about where it ends. You have to look for items, scan and bag them yourself. When you need a cashier they’re not to be found or they look exasperated. Finally, the pharmacy hours keep changing, but are not reflected online. When I asked who I could speak with they said “Send an email to corporate.” I’ll be sure to keep that in mind if my child is ill and we can’t get his medication on time."

"The quality of both stock and attentiveness of staff has dropped over the past few years. Now it is poor quality store for a CVS. This store is always low on stock and the customer service of floor staff, with few exceptions, is lacking. There are better stores in the area."