CVS

"Store owner invited me and my friend (Leon “L Freekey” phillips(4404 maple ave)) the owner said he had a special promotion in the back we thought that he was trustable(boy was I wrong) he showed us video game clips from a game called fortnite."

"I like this drug store chain a lot and I'm a regular customer at many of their various locations in the DC area. One of the best things they that have are the weekly coupons that they provide to their registered customers. I came here specifically this evening to use the coupon inorder to purchase the chicken ceasar wrap. The display case indicated a price of $5.99 which I felt it was a little overpriced, just based on the small size of the wrap sandwich. I tried to utilize the self serve checkout system, and when I scanned the wrap the price displayed $6..49. This was an obvious error either in the system or the displayed price. I tried to request help from the single employee who was working behind the counter. They were obviously overwhelmed with the line of 3 customers, so I was told that I would need to wait. Some time went by and ty e employee eventually was able to make the price adjustment at the checkout register. This particular store is situated in an upscale neighborhood, so I was perplexed as to why they would have price errors for their merchandise, and also the fact that there was only one person who was working Ina busy store."

"If you actually need care, go anywhere else. At 7:15am this morning, my daughter had a fever and a severe sore throat. She gets strep a lot; so, I immediately made a CVS Minute Clinic Appointment for 9:30am. I filled out the paperwork ahead of time and received notification that we could not check-in until 9:20am. I told work I could not be there that morning, and woke my sleeping, sick child so she could go get a strep test. My daughter and I walked into the building at 9:19 am. I checked in online at 9:20 am on the dot. I received electronic thanks for checking in, and I decided to walk up to the kiosk and see if the appointment check-in was on the list. A Minute Clinic employee came running out to tell me that they were down a provider, and they couldn't see us today because I HAD JUST CHECKED IN. "Perhaps, she thinks I have signed up as a walk-in," I thought. I tried to tell her that we actually had an appointment and had already checked in. She responded that we had not checked in yet and that meant we could not have an appointment. But they were clearly seeing people at 9:30. They weren't without a provider. The clinic was down one, but they had two. I was confused, and I pointed out that we actually have an appointment, and I actually checked in, and they are actually seeing people at 9:30; so, why not honor our appointment? She said they had been calling people all morning. I checked. I didn't receive a call; so, I asked to speak to the Minute Clinic manager. It turns out there is no way to reach a Minute Clinic Manager, and there is no way to reach a MinuteClinic Regional Manager. Does CVS have so many complaints that they no longer allow customers to talk to managers? Starting to seem like it. I called several CVS numbers to no avail. In the end, I found an appointment elsewhere, but it doesn't give me back the money I have lost being away from work, and this potentially sets my daughter back another day in school. Btw, I did eventually get a text about my appointment–not a call–at 9:34 am informing me my 9:30 am appointment was cancelled. It was immediately followed by a text reminding me to check-in for my 9:30 am appointment."

"I always come to this CVS because it’s the closer from home and each time I come to the counter for Drop off my medicine I always try to talk with a lady that is NO PATIENT! And I have to said: she’s NOT PATIENT with people who’s doesn’t speak good English…. English is not my first language (but I can communicate with others) reason why I always got all my information with me in order to be understanding easy… but she always is rude… It’s very disappointing have to talk with Someone who works with clients and doesn’t like to do! I hope find a better person next time…"