NewBigWong

"My visit to New Big Wong Chinese Restaurant in Chinatown was deeply disappointing, both in terms of service and food quality. It’s disheartening to share such a negative experience, but I feel it’s important for potential patrons to be aware. The service was not only rushed but also distinctly unprofessional. Arriving at 9 p.m., my party and I were already being pushed out by 9:30. This hurried atmosphere is not what you’d expect when dining out, especially early in the evening. The behavior of one of the waitresses was particularly egregious. Not only was her loud conversation with a colleague right next to our table distracting, but her attitude towards the tipping process was astonishingly rude. After we left a 10% tip — which, considering the poor service, felt more than fair — she confronted us. She was not just vocal but yelled at us, questioning why the tip was ‘only’ 10%. Her demeanor was aggressive, standing over us, almost demanding a higher tip. This level of confrontation was highly inappropriate and unlike anything I’ve ever experienced. It was both uncomfortable and frankly unacceptable in any dining setting. Regarding the food, it was unremarkable and did not live up to the heightened prices. In a neighborhood celebrated for its Chinese cuisine, this was a letdown. In conclusion, my experience at New Big Wong was far from satisfactory, marred by unprofessionalism and lackluster food. I am compelled to rate it one star, and I sincerely hope no other patron has to experience such unpleasantness."

"We stopped by this Chinese Restaurant ‘New Big Wong’ in Chinatown Washington DC for dinner because many places were closed for the holidays. This place has so many varieties of food on their menu. We ordered the House Special Fried Rice, Seafood Kon Chow Noodles and also Stir-fry Pork with Green Peppers in Black Bean Sauce. The food tasted delicious and came in reasonable portions. The prawns and scallops on the noodles were big and juicy too. This restaurant may look small and a bit outdated but the food tasted good, which is the most important part when you’re searching for places to eat. Improvement in their customer service is highly recommended."

"The facade and the interior were outdated and underwhelmed. But the food were authentic Chinese flavor. We ordered eggplant with beef ribs, stir fry noodles with beef, and garlic vegetables. They were tasty. The service I wouldn’t say good or bad. It’s just typical Chinese restaurant style that you would find everywhere in Chinatown New York or Boston. They would not come over to check on you. But if you wave to them asking for something, they would bring it to your quickly."

"Hands down one of the best Chinese restaurants I’ve ever been to. I know the building isn’t all that modern and great but the food is amazing. I love the beef and eggplant casserole. Fried rice was also very good. Prices are very reasonable considering the big portion size. The waiters were very friendly, helpful, and attentive. After a long day walking through DC and touring museums, this really hits the spot for me!"

"The food was great. My boyfriend and I got an entree to share and it was more than enough for the both of us. We also got our own soups which were also delicious. The place was just around the corner from the metro station which was super convenient. The service was a little scattered due to the place being almost full when we came in but otherwise the staff was courteous and efficient."