AC Hotel by Marriott Washington DC Capitol Hill Navy Yard

"DO NOT STAY HERE! We stayed Oct 28-29th for 1 night and it has been nothing but a headache since. I booked the room through Chase Travel and used my points but was still charged for the room. Hotel keeps claiming they never charged my credit card despite the transaction appearing on my statement. I've been battling the charge through Chase since November 4th. When I called the hotel about the charge I was told they'd look into it and get back to me and I never heard from them again."

"The valet staff, front desk and house keeping staff are gems. Thank you for your help, kindness and compassion today. I drove up to valet my car for a photography job not realizing my client gave me the wrong AC Hotel. I had a ton of stuff and the valet staff helped me and housekeeping even helped me off the elevator. Top notch, Happy Holidays "

"Looks nice from the outset; with a sleek, minimalistic, and modern look. Rooms are clean, and beds are comfortable; but minimalism goes a little too far, in my opinion. Nice to have access to Whole Foods across the street. The bathroom has a sliding door, not a door with a lock; and I’d say the rooms need more storage space. Rooms were not fully cleaned on first night; towels were replaced, but beds were not made, and trash was not taken out. Two entrances to the hotel on different streets also get confusing when booking an Uber or Lyft."

"We stayed here for 3 nights. Negatives: - Pillows have similar properties to a rock - Shower was dirty - Bed had tons of spiders - Bad air circulation (One night it smelled like kebab in the hallways and in your room you could smell the the various good other guests ordered) - Parking expensive - You have to text to get your car from the valet - Not enough amenities in the bathroom - Lots of dust in the beds - When you connect to the hotel internet there is a enhanced option which says “For gold and elite members it is free” We had a hotel card which said “Elite” That is very confusing since we later leaned every single hotel card says “Elite” It is actually talking about the marriot rewards app status. Meaning it was actually $4.95 a day. Positives: - Good location (about a 20 minute walk to the national mall and next to whole foods)"