Crowne Plaza College Park - Washington DC, an IHG Hotel

"The hotel was beautiful with had terrible service. During our stay we had no soap, I asked for room service and did not receive any. The bed did not come with a fitted sheet. Did not receive wash cloths or towels. Also the elevator broke down & we had to take the stairs… the stairs led us to the laundry room & kitchen. It was very scary. They do not have stairs for emergencies."

"I liked the place, however, we requested wash clothes and they didn't have any. The room was cold even when we had it on 80. The staff was fantastic. Breakfast was good. Kinda felt like a hotel with a motel feel..."

"Do not stay here unless you want to be BIT BY BEDBUGS!!! I stayed here & wasn’t in the bed longer than 2 hours & bed bugs started biting me, it was 2am and too late for a hotel change I went downstairs showed them a video & the man was not apologetic at all he asked me why I didn’t come down earlier & request a change in room (as if I knew it was bed bugs). He told me the manager would contact me in the morning & no one contacted me the entire 4 day stay. The sheets are dingy they don’t have bright lights in the room so you can’t see unless you put on a flash light. The towels also are dirty this hotel need new management ASAP… Do not stay here. Managers still have not contacted me I’ll never stay here again. I am adding pictures of the bed bugs & my bites."

"Overall Rating: 4 out of 5 stars Pros: Convenient location near University of Maryland and FedEx Field Modern and stylish rooms Friendly and helpful staff Nice amenities, including a pool, fitness center, and restaurant Cons: A bit pricey Parking can be difficult at times Room service can be slow Detailed Review: I recently stayed at the Crowne Plaza College Park Washington for a business trip. The hotel is located in a convenient location near the University of Maryland and FedEx Field. It is also just a short drive to downtown Washington, DC. The rooms were clean, modern, and stylish. The beds were comfortable and the bathrooms were spacious. I also appreciated the fact that the rooms had a refrigerator and a microwave. The staff was friendly and helpful. They were always willing to go the extra mile to make sure my stay was enjoyable. The hotel has a number of nice amenities, including a pool, fitness center, and restaurant. The pool was a great place to relax after a long day of meetings. The fitness center was well-equipped with a variety of cardio and weight-training machines. The restaurant had a nice selection of food and drinks. Overall, I enjoyed my stay at the Crowne Plaza College Park Washington. It is a great hotel for business or leisure travelers. Additional Notes: The hotel is a bit pricey, but I think it is worth the price for the location and amenities. Parking can be difficult at times, especially on weekends. I would recommend making a reservation if you are planning to drive. Room service can be slow, so if you are in a hurry, you may want to eat at the restaurant instead."

"My husband and I stayed at this hotel for the week 9/25/2023 on vacation, it's a very nice hotel and it's located nicely to the Greenbelt Metro which we used daily. I want to give praise to the women of the morning restaurant. These women work hard and are very personable. It was a pleasure going in every morning to have breakfast and knowing that a "Good morning" was coming your way. They were very attentive even having the buffet. Thank you for making our stay more enjoyable."