Walter Reed National Military Medical Center Pediatric Department

"Horrible customer service across all departments. Leadership should be fired. Grossly mismanaged."

"BEWARE! They will call CPS on your family! If you child has any marks on them which are unexplained be ready for you life to be flipped upside down until you can prove you family’s innocence! The is is a training hospital which residents can screw up with no repercussions."

"Unbelievably hard to schedule an appointment or get a hold of anyone over the phone. I have been calling the clinic all day, only to be hung up on, then wait forever just to be transferred multiple times, and then have the staff not know what I'm talking about when I said I wanted to set my newborn's first appointment like my doctor told me to do after I delivered. Come on, why is it so hard that instead of recovering at home I will have to go in person to figure this all out and make an appointment? Honestly disappointment."

"Love bringing my kids here. I come here too but to Internal medicine. Everything is conveniently located within two buildings. Appointments are fairly easy to get, and emergencies can be taken care of within a couple hours. Granted if it’s the weekend it can take a couple hours! They have enough staff that meets the demand of the military families so far as I have experienced. I will keep coming and would recommend if you have Tricare."

"Wow! Incrediably educated savy people there. From the physician to the respiratory teacher and pharmacy. What a great experience overall. These people know kids. Wait time was short!! Great Job!"