Rite Aid,

3730 Brighton Road, Pittsburgh, PA 15212

"We are new to this Rite Aid, I am very impressed, they always welcome you when you enter the store and thank you for shopping there and the staff are very friendly and helpful, eager to assist you anytime you’re there. The Pharmacy is great also. If I could, I would give them higher then 5 stars ⭐️ ⭐️⭐️⭐️⭐️+"

"Updated: A family member just told me they weren't able to pick up a prescription this morning because the pharmacy didn't open on time! I am definitely switching everything to my other pharmacy, which is all the way across town and has inconvenient hours but is at least open when they say they will be and actually has the medicine there and will fill prescriptions when they say they will. I bet this Rite Aid will be closed by the end of 2023. Here's my review from 10 minutes ago: This store almost never answers the phone. Trying to find out if your prescription is ready to go is pointless. Quite often, they don't even have my medicine; I've switched most of my prescriptions to a specialty pharmacy that actually has what I need, when I need it, and will answer the phone when I call."

"I wish I could give zero stars. This pharmacy closed early due to staffing issues and recommended that I try other Rite Aids in the area to get my prescription filled. When I went to those other rite aids they were unable to fill my prescription. The next day I went back to this pharmacy and I was told my medication was “on manufacturer’s back order” and that “no one had it”. The woman at the pharmacy didn’t even check. It seemed fishy to me so I went to another pharmacy and they confirmed they had my medication and it was NOT on “manufacturer’s back order”. So I was blatantly lied to and told to contact my doctor, likely because they forgot to order my medication or something. If you have a serious health issue this place doesn’t care and you should highly consider going elsewhere. 2 days of the runaround and lies, thanks!"

"I asked if my 3 year-old could use the restroom, but the pharmacist informed me that the restrooms were for employees only. I understand the policy, but I was disappointed that they couldn't make an exception for a child clearly in need of a bathroom."

"This pharmacy has truly taken an extreme downward turn in the last few years. The staff is extremely rude and incompetent. My refills are rarely ready when I’ve been informed of their availability. I’ve seen multiple confrontations between customers and the arrogant staff. I will transfer my prescriptions away from this store but feel badly for those people who are trapped with them"