Banfield Pet Hospital

"We were here for a new bed for Josie. Got a cot for 40 bucks. Replacing her old one of 2 years so it holds up well"

"I love everything about Banfield pet hospital in Cranberry. The few times I have called or visited with my puppy I’ve always received great customer service and care for my lil fur baby. Thank you to the staff for taking good care of Luca ❤️ I appreciate everything that’s been done."

"They were very accommodating to my exotic pet bunny. She was at risk of GI stasis and they got her in the same day. I like that they offered various treatment options with prices. They were short on my medication but had more the next day to pick up. They lost a star for putting a diagnosis in the paper receipt (dental issue) and not mentioning it to me and also not calling/emailing to follow-up. My other vet always called to see if things had resolved which means alot to me that they care. Banfield is great and affordable in a pinch but not as thorough if you can wait."

"I’ve had my pet enrolled in a membership for almost 4 years. I always used the Crafton location, however after recently moving I tried the cranberry location. I currently have my dog on a plan and wanted to add my 2 new kittens. The person who I dealt with wouldn’t not give me any idea on how much it would cost to add them with the discount for my current pet. She wouldn’t look me up in the system and was super unpleasant to deal with. Due to the horrible customer service, I will be cancelling my plan all together. If you aren’t passionate about pets, don’t work there. If I’m you, I wouldn’t feel comfortable putting my pets in there hands when they need medical attention."

"Good services, staff mostly friendly. Every time we schedule an appointment or ask for a medication refill it is always within a reasonable time frame. We have not had to wait an extended period for anything, overall good prices and services for our fur babies. Photo of one fur baby included"