MinuteClinic at CVS

"If I could give less than one star, or even negative stars, I would. I was visiting D.C. on business and got very ill. I made an appointment online and inadvertently confirmed for the next day by accident. I got to the clinic and was “greeted” with a very surly attitude by a young woman. I asked where to check in and she treated me like I should already know everything about the facility. After realizing the kiosk wasn’t operational she steered me to a treatment room. Once she discovered my appointment was the next day she practically threw my ids back to me and told me to come back. I explained that I couldn’t wait is always very ill, and she said they could not fit me in, which I understand. I then explain that I was out of town and need a treatment right away and did she know of another urgent care. She said, “I don’t know-look online.” So caring. Then I went to purchase a bottle of water from another crabby checkout person who said nothing to me and pointed to self checkout. Here’s an idea…try a little kindness toward sick people."

"worst experience ever at a “doctor’s” office. i have been to an amazing minute clinic before but the PA i had today dismissed my claims, did not ask any clarifying questions before telling me i actually have nothing wrong with me. disgraceful"

"This a great location I was greeted by the security when I first arrived. I signed in and was seen immediately. My NP was professional greeted me very pleasant and knowledgeable. l told her my problem she diagnosed me with no problem she was caring and nice. I recommend"

"Called, Checked online, Said walk ins welcome, no wait time online. Spent money on an uber only to see a “full schedule” posted. Unable to get the medical help needed. Updated: to 5 stars, only because of Nurse/Doctor. She was technically closed but heard my story and took us in with top notch service. She saved the day and solved about a weeks worth of problems for me."

"I got a cut on my foot while i was on travel for work and believed it to be infected so i looked up the closest Minute clinic near me and with the website i was able to see there was no current wait time, so i went ahead and walked in. The NP, Mary Swoyer, was quick, smart, and very knowledgeable. She may my whole experience comfortable and confident I was receiving the right diagnosis/treatment. She even scheduled a time to call and check in on me in the next couple days. Overall I am extremely pleased with this minute clinic and fortunate to have it so close to my home."