Andromeda Transcultural Health 1400 Decatur Street Northwest, Washington, District of Columbia 20011

"The office staff fails to take accountability when they’ve done something wrong. I am a patient here. The office has failed to properly complete ADA papers three times so far and as a consequence, I will be terminated from my employer by Thursday this week."

"Dr Guzman is patient, collaborative, and honest with me. I've always been treated with respect and dignity by Andromeda staff (esp. the woman who answers the phone - Jackie?). I can't recommend them enough!"

"This business is completely inadequate. Received multiple copies of the same bill, paid in full, continued receiving collection notices in the mail despite multiple calls to their billing office. My account is apparently up to date, but they continue to send collection notices. Receptionist and billing staff are unable to answer any questions or confirm why bills are being sent. My husband has not been there in months yet we keep receiving bills. DO NOT GO HERE unless you want continuous payments and your credit negatively affected despite paying on time."

"I share some of the sentiments of the other reviewers, primarily that it can be difficult to contact the offices on days when they’re busy. That said, I can always get ahold of Dr. Guzman via email by the end of the day, if not within an hour or so. The staff is friendly, and this is the best experience I’ve had with a doctor from a patient perspective. I’ll deal with the contact issues for that reason."

"Is this office still in business? I have been trying to make an appointment for a couple weeks and every time I get a busy signal - the phone doesn't even ring for me to leave a message. And they never respond to emails. Has anyone been here recently? I have had excellent experiences with my doctor here, and I would like to keep going, but I literally cannot schedule an appointment. Five stars for the doctor, 1 star for the accessibility and office staff."