FHCB Health System

"The call center is always closed. THEY HAVE ONE PEDIATRICIAN WHO SERVES MOST OF THE CHILDREN IN THE AREA. HE'S LAZY. DR. ABETT THAT IS. HIS PHYSICALS CONSIST OF THE CHILD STANDING UP , EYES NOSE & THROAT CHECK AND MAKING CORNY JOKES. WHENEVER YOU BRING UP A CONCERN, HE DISMISSES IT. I DONT KNOW IF HES TIRED OR IF IT'S THE AREA HE'S SERVING. HE'S NOT DOING A GOOD JOB. THIS PLACE REALLY SHOULD BE INVESTIGATED. THE OBGYN STAFF WILL DISCUSS YOUR BUSINESS IN THE HALLWAY FOR EVERYONE TO HEAR BEFORE THEY EVEN TELL YOU WHATS GOING ON. KEEP YOUR PHONE ON RECORD WHILE BEING THERE, EASY CASE! IJS"

"I have tried for 2 mths after they cancelled my dental appointment to reschedule . They do not answer the phone, return my messages and after contact info the manager she does not return calls either."

"Tried calling several times and emailing to cancel my appointment. Could never get a person on the phone. Kept getting automated messages to confirm appt and then one after my appt that said "they care about my health and I should reschedule my missed appt" but yet I still never talked to an actual person!"

"I have been going here since birth 1990 but this place has gone down hill I wish I could stay but I'm tired of the run around. I was hoping my son could get the same doctor I had Dr abott. He is a wonderful man best pediatrician up there. But 1 they don't answer the phones 2 when they do answer they are unprofessional and don't double check your appointment. I went up there to make my an appointment in person because they don't answer the phone. I waited 3 weeks for my newborn first appointment. They booked me on a day dr abott was off. I was told to bring my baby back the next day on Wednesday at 2. Dr abott was gone for a half day they forgot. Then they told me come early the next day at 9am. The place says open but was closed. Parking lot empty, I gave up. 3 days in a row I dragged my newborn out the house to be seen and got the run around. Unprofessional receptionists, you will wait weeks to see a doc. If it's important or time sensitive you mind as well go somewhere else. Breaks my heart but I must take my business else where after over 30 years"

"I go to the Cherry Hill location for my OB/GYN care and I always am stuck in the waiting room for hours and everybody that works there is lazy and rude, I'm looking for a new place to go. My primary care provider is Dr higgs Shipman and she is at the Brooklyn location and she is the worst doctor I've ever had, that place sucks also! You can't get through to anyone on the phone to make or reschedule an appointment because they never answer it and they never return calls. I do not recommend anybody going to either location"