MedStar Health: Urgent Care at Pikesville 1807 Reisterstown Road, Pikesville, MD 21208

"I had a blast when I went to Urgent care Pikesville everyone was so curious. And they just kept me laughing and And made me feel like That my time did matter you this. This is the best place to go for urgent care."

"I had an appt. at 8a.m., was treating with the utmost respect. I was finally called back about twenty minutes or so and was put in a room where my vitals were taken. After seeing the PA I was talked to and released. I was completely satisfied. I would definitely go back again if need be."

"I went to urgent care this past Wednesday and spent 3 hrs to talk with a doctor for only 5 minutes. I was experiencing sudden malaise and stomach pain, so I went to the nearest urgent care because I was not feeling very confident in driving over to my primary care office 20 minutes away. I was hoping to talk to someone as fast as possible. I booked a reservation for 2:20pm, and when I arrived there were only 2 people in the waiting room. The woman at reception seemed to be in a bad mood because of technical difficulties. I ended up having to do my intake forms for a second time despite having completely filled them out already. I did not mind that, but she was quite short with me through every interaction we had. Especially when I put my card in the reader too soon for my copay, saying she didn’t tell me to put it in yet… really not pleasant when you are already visibly feeling unwell. I sat in the lobby for 30 minutes before getting my vitals taken, to which I did not get any numbers recited back to me (blood pressure, temp). Went back to the lobby and there were about 10 more people. I then waited for another hour to get placed in a room. I sat in a room for an hour and 40 minutes before anyone came in. It was incredibly hot, there was no restroom in the hallway I was in, and overall it was just a very upsetting experience to be feeling so awful and to be alone in that space for such a long time without any checkup. A doctor finally came to visit, and we spoke for maybe 5 minutes. I shared my symptoms, they quickly examined me, and told me I should go to the ER out of concern for my appendix. While I understand that urgent care centers often have high wait times and do not have all of the same equipment as a hospitals, it felt like a very extended and unthorough experience. This is not one I would like to repeat, so I will not be returning to this facility again. Very disappointed in the care."

"I scheduled an appointment online as I wasn’t feeling my best and didn’t want to wait too long. I was in and out in less than an hour. From the excellent customer service at check in to the outstanding care I received from the Nurse Practitioner… A+ I’m feeling so much better today!"

"If you want to watch your hair getting gray, go here. Medical care? Adequate. But when I went in, there was NOBODY in the waiting room and the staff were having a great time chatting and laughing. Was 10 minutes before anyone came out to even say hello. After I got to an exam room, it was 59 minutes before I was seen. After 35 minutes I asked when I was going to be seen and I was told, "you're next. She's just discharging the last patient." Nonsense. It does not take 24 minutes to discharge a patient. So if you want to be seen with some semblance of efficiency, do NOT go here."