Autumn Lake Healthcare at Arlington West 3939 Penhurst Avenue, Baltimore, MD 21215
About the Business
Autumn Lake Healthcare at Arlington West is a leading healthcare institution located at 3939 Penhurst Avenue in Baltimore, Maryland. Our dedicated team of medical professionals provides top-quality care to our patients in a warm and welcoming environment. We offer a wide range of healthcare services to meet the diverse needs of our community, including skilled nursing, rehabilitation, and long-term care. Our goal is to help our patients achieve optimal health and well-being through personalized care plans and compassionate support. Visit us at Autumn Lake Healthcare at Arlington West and experience the difference in quality healthcare.
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Location & Phone number
3939 Penhurst Ave, Baltimore, MD 21215, United States
Reviews
"I’m so happy my mommy is getting therapy. And she have no complaints about this place. So I hope everything stays great why she’s there. I appreciate it everyone that works on the 3rd floor."
"My first visit to Autumn Lake at Arlington West was impressive. Great facility, well maintained and located in a quiet location appropriate for patients resting and recovering. Staff was very friendly and made me feel like I was amongst friends who genuinely care for their patients. All qu satins were answered and I left knowing my brother-in-law was comfortable and would be taken care of."
"It’s heartbreaking when you realize the facility you toured and thought was a perfect fit for your loved one is smoke and mirrors. The vulnerability we feel having to rely on strangers to help care for our loved one is one of the hardest things we’ve experienced but what makes it harder is realizing the staff is not kind, professional, empathetic , patient and / or caring. We reached out to supervisors and reported our concerns, nothing changed. To hear our loved one say this feels like I’m in jail made me cry. Discharge will be the best remedy … If you’re considering this facility for an immobile loved one who must rely on the services of staff for basic necessities … I beg you to reconsider."
"My father is a patient at this facility and he is being mistreated. The nurses and Rn's are not attentive to his needs. The med tech and nurses walked away while administering medication. On top of that his medication was late. His in this facility for one week to regain strength my fear is that this facility will harm his health. Currently his guclose level is 318. He was not checked before or after his meal until I demanded. When you make a request or have a question the staff act like they don't speak English or understand. Daniel was horrible he didn't know anything about my dad history. He refuse to give him his finger stick after insulin and food was administered. We told the staff was diabetic they didn't care. Didnt matter the staff still feed him a regular dietary meal. We requested during our tour to no house him with psych patients. Walk in his room and psych patient is in crisis. I'm so hurt they treating my dad like garbage the staff kick you around and overlooked you . Horrible service."
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