C & K Glass Inc 8 Creamery Lane, Easton, MD 21601

"I have shower glass installed years ago by them, no issues but I went to get the strip at the bottom of the door replaced and was given the wrong size, I did give them the old one to go by. My husband tried to cut it down with no luck so I took it back and the girl at the counter was incredibly rude. She took the piece and my number, three days later never called to tell me it was ready. When I went there she rudely told me it would be $15. I said I am not paying for something again when you did not get it right the first time. She rudely said, just take it. BTW you can get those at Lowe’s three times the length for $15. I learned that afterwards."

"Professional, efficient and quality work. Communicated everything along the way, & even took their shoes off at my front door. Would definitely use them again-they are awesome!"

"Wonderful!! From asking for a quote to install. Prompt and GREAT work!! Love the customer service and would ALWAYS recommend this company !! Thank you!! Love my shower door!!"

"I had them come out over a month ago to measure for a shower door and glass shelves. I wanted to make sure everything was set up for when I moved into my new house. They were scheduled to come out on the day I was moving in, but never showed up. When I called Charlie, he said they were still waiting on hinges to come in and they expected them in the next few days. Four days later I still hadn't heard from anyone and called back. This time I spoke with someone else, maybe Chase, who said Charlie always had the hinges but didn't have glass. He said that he would drive to the supplier and pick up the glass and install it that week. He was supposed to come back out today but, of course, I didn't hear from them. When I called to find out what was happening, I spoke to a nasty woman who said no one could talk to me because they were on a job and that my job had been scratched out of the scheduling book. She said Chase told her to tell me to deal with the distributor instead of them from now on. Seriously? You knew about this when? And didn't even bother to let me know. Aren't I paying you to deal with the distributor? If that weren't bad enough, they never even looked at the email I sent of the shelves I wanted (and therefore hadn't bought any). They told me to take care of it. I don't know which is worse... The horrible work ethic or the customer service. They really need the woman working the desk to do another job. It's partly my fault because I ignored the reviews about this place; I always prefer to shop local and since there was no other place available, I went with them. I'm hoping I can get my deposit back."

"I went in for a replacement glass for my wood burning stove. The glass is very expensive. They gave me some cheaper alternatives that were of no benefit to C & K. That's what I call honesty ! So rare now-a-days. My last purchase there was positive and so was this one. I would definitely return and definitely recommend them to anyone."