KOHLER Signature Store by GROF USA

"Taylor, the store manager, was so welcoming-as the store can be quite intimidating-and was extremely knowledgeable about all the products. I found myself looking at items I never intended to buy. The store is beautifully laid out and with Taylor's help was able to find just the right accessories for my home."

"Wonderful and fast service by head office in shipping a shower cartridge to Canada under warranty over the holidays. Thanks"

"We drove for 40mins to get to the store and when we got there on Sunday at 12:30, it was closed. We waited around for an hour thinking they might be on a lunch break. I was closed at 2pm too. If you’re closed on Sundays then don’t mislead your potential costumers. Terrible management!"

"My wife and I shopped at the Kohler Signature Store in Sterling, Va for a plethora of bathroom fixtures as part of remodeling a master bath. The store itself is a 10-star store, new and very modern. It even has a heated toilet set in it's customer bathroom, and because of that we added it to our list of items purchased. But, our best experience was with the very talented, amiable, and expert salesperson, Yisa. First, she impressed us right off with being able to answer every pricing and technical product question, nearly off the top of her head. That alone set her apart from 98% of all sales people. We visited the store 2 or 3 times and had a few follow-up emails and phone calls before creating a final product "buy" list. Even more amazing, she picked up during our conversations that I was a military veteran and informed us of the incredible discount Kohler offers Vets. No other retailer we frequent comes close to the Kohler discount for Vets. If I could rate the store and our shopping experience higher than 5 starts I certainly would."

"It was nice to check out the showroom. There were fancy shower heads that require their own closet of valves - too much for us but cool to see. Yisa was great getting us started on fixtures and finishes."