RELS Landscaping Supply 5398 Agro Drive, Frederick, MD 21703

"I don’t ever write reviews but after seeing these I feel like I have to speak up about my experience. I walked in wanting to get a price for 3 yards of stone for a patio project. The lady behind the counter was not just good at her job, she was helpful, caring, personable, and more then anything else kind. She listened to what I needed, recommended to me which product would be best for what I was doing and didn’t try to sell me something more expensive that I didn’t need to make a quick dollar. We chit chatted for a little and then I was on my way with a scheduled delivery for what I wanted at a price I was immensely happy with. To sum a long story up, my experience was filled with kind thorough customer service at a fantastic price and at a timeline that would make anyones Saturday better. I can only give 5 starts but I may write a second review just so I can give this business 10 stars. Will definitely be returning for mulch in the near future!"

"Product is good, they load for you and the process is pretty easy. The Customer service however is less than great. The people here are rude and seem like that could care less if they earn your business or not. I personally will find another place to work with moving forward."

"The reviews really make you think the customer service here is bogus but I'm starting to think it's the customers. Upon walking in I was greatest by the sweetest lady. I asked her if I could park where I was and she was relieved because no one has asked that we laughed and I asked her for help and said how sweet she was. She said that's not what they've been saying and I'm honestly so shocked because she was an angel. I think it's the way you come across and treat people. She's an older lady and we all have our bad days but I find it hard to believe she was ever rude without someone being rude to her first. Anyway I'll be back when I need more supplies ❤️"

"I was hesitant to go here seeing some of the reviews. Both employees I spoke with, including the "lady at the front desk", were more than polite and helpful. They were even willing to make an exception for some of the strange quantities I needed. I will absolutely return, screened topsoil was great quality."

"Great customer service. I can't imagine the women who answers calls bring rude. She was a pleasure to work with. We will be repeat customers."