Mountain Tidy Cleaning Services
About the Business
Mountain Tidy Cleaning Services is a reputable institution located at 829 Fairmont Road in Morgantown, West Virginia. Our certified cleaners are carefully vetted to ensure that the right person is chosen to care for your home. Our satisfied customers have praised our services, with one saying, "Extremely pleased with Mountain Tidy services! I will definitely be booking another cleaning in the near future! Can't recommend them enough!" If you have struggled to find a good and dependable cleaning service in the past, look no further than Mountain Tidy Cleaning Services.
Photos
Location & Phone number
829 Fairmont Rd #103, Morgantown, WV 26501, United States
Hours open
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"I’ve been a customer of Mountain Tidy for a year. I always wait to leave a review because many times a cleaning company does well at first but then they don’t. I have been super impressed with the work done by Mountain Tidy. The assigned cleaner to my home - Madeline is the best but even if she isn’t available all of the cleaners have been amazing. They follow a check list and never miss a thing. I love all the attention to details too. Such as how they fold towels or the toilet paper. It shows that they care. They always show up on time , clean whether I am home or not and do great quick work. Also, a supervisor shows up toward the end of the cleaning to inspect the work and that too me makes this company a cut above! I am a raving fan."
"Always on time and very detailed with each service that they provide!! I am very satisfied with their teamwork and my house is always cleaned very well at each time of our monthly service!! Thank you Mountain Tidy!!!! I highly recommend!"
"Very disappointing. Booked them for a recurring service and had to cancel my first cleaning. Did so within the the time they requested and got a snippy response. Anyway, rebooked for a week after and then got a confirmation for 3 days before my booking. I reached out and pointed out the booking mistake only to find out my original date was already booked. A few days later got a confirmation for the day I was told was completely booked! I had made other plans by then, so once again reached out and try to arrange for the following week. Got no response but on the day I was told I could not have a maid showed up at my door. Since I had already been told this day was not available I was charged $50 when the maid was sent away to come back on a date as per the requested schedule. Truly an inconvenience and not a good first impression. Cant tell you if they clean well as I permanently canceled all bookings and will be looking for a more reliable company with a sound booking experience. Update: Mountain tidy remains a no go. As per merchant’s response you will notice they will Book your time whenever they please, change it without your confirmation, and incorrectly follow written instructions only to charge you fees for services not rendered. I personally did request 1 appointment to be changed and it resulted in weeks of confusion and $50 fee for a service I had changed in writing. Go figure. Don’t waste your time and book with a more professional outfit."
"I have been a customer for a couple years now and the customer service and company operation is impressive consistently. Friendly, detail-oriented staff and attentive management. Strongly recommend."
"The ladies from Mountain Tidy come to my home today and started promoting at 8am and were out the door before noon. They did an absolutely amazing job. I am hosting a small event at my home this weekend and really wanted to house deep cleaned especially, with having 3 dogs. Couldn’t say enough good things and will definitely be using them again! Thank you all!"
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