Finish Line 233 South Hills Village, Pittsburgh, PA 15241

"Very poor customer service! I attempted to reach the store a few times for assistance but the phone just rang. Finally, I was able to speak with a young man who says he was the manager so asked him to see if store had a particular item for me to pick up. The manager put me on hold for several minutes then HUNG UP! Therefore, I will be sure to report the incident to their corporate offices since no customer deserves such despicable behavior when your just trying to purchase merchandise!!"

"sierra or sarah (which is what i was told when i asked) was so very rude when asking for a pair of shoes and looked me straight in the face when i walked in rolled her eyes and continued to do what she was doing. as i asked her a question for a size in forces she again rolled her and and rudely said you guys were sold out and didn’t apologize or anything turned around and continued to talk to another worker and giggle so i left the store without a pair of shoes. this was a very frustrating time in the store as i have never had an issue here before."

"The store was great, people friendly, etc. But I was exchanging shoes and the manager asked another guy to go to the back to get the size I needed and the guy did the slow walk to the back. 10 minutes later, he finally came back. Meanwhile, I saw two other guys go to the back to get shoes and came right back out."

"I was looking for a pair of shoes that was sold out everywhere, and Breann helped me find the shoes I wanted. She went out of her way to find them, and called different store to see if they had them. She was so nice."

"Normally have a great experience at this store and get 20% military discount plus they price match. Went to order some shoes today and there was new employee that was transferred from another store and wouldn’t price match the full amount and wouldn’t give me my military discount. Why would I order shoes from you if I can get them elsewhere at a lower price with the same military discount and faster shipping. I always had trouble with the staff at the store that he was transferred from so I stopped going there. Frustrated that I drove all the way here wasting gas just to get effed around like I don’t know their policies. Not like I’m taking money out of your pocket so just do your job and follow your stores policies! Ranting... Pissed..."