Goodwill Retail Store and Donation Center

"Manager refused donation. I told her I'll throw it out then. She said, go ahead. They done value your donation!"

"I used to love this location and half priced Saturdays. Those are long gone, as are the days of fitting rooms, and decent customer service. It's unfair to expect us to purchase clothing we can't return without trying it on. My solution is to wear leggings. I pick an aisle, and try things on. Inspect for holes/stains/etc and make decisions from there. Was doing my thing when I noticed a store employee lingering in the next aisle. I became uncomfortable as he watched me like a hawk. Im sure he thought he was being inconspicious. Like some kind of terrible spy. A real Ace Ventura. Smh Luckily, I was down to 3 things left to try on by this point. When I finished and started for the front, same employee fumble/ran to the front to beat me to the register. Idk if an employee of the month was up for grabs or what, but I don't appreciate being treated like that over second hand clothing. If you're that worried about theft, hire a loss prevention team, but more importantly. We need our fitting room back. To ya know. Decide if things FIT!! Thanks."

"went with my sister to get a stuffed dog, we got 3-4 stuffed animals that were all 3$. the dog happened to have its tag ripped off, we offered 5$ for it and she snatched the dog, started screaming and called the cops. if you go here just know the manager is EXTREMELY RUDE. never going here again."

"Horrible, inconsistent “policies” about how things are priced. And will not sell you items that don’t have a price even though they have signs that give flat rate prices for hats, scarves and beanies. Been there multiple times and different managers and employees proclaim completely different “policies” that Goodwill has but are not actual policies. OVERPRICED “boutique” items."

"My pregnant wife urgently needed to use the restroom. The clerk tells us due to covid (remind you Maryland is no longer under a state of emergency) they have the bathrooms closed to the public. So my wife had no other choice then to humilate herself and urinate in her cloths, since she couldn't hold her bladder. You readers be the judge and decide if that is a humane way to treat a person. I just don't understand how businesses are getting away with treating people this way"