Lowe's Home Improvement 3421 Horizon Boulevard, PA 19053

"This Lowes location is typically is well maintained and nicely stocked. I visit this store when HD doesn’t have something in stock. The plumbing department at Lowes is pretty weak though. If you need a fitting, adapter or a valve, usually I’m unable to find what I’m looking for. However the lightning and electrical departments are pretty decent. Today I needed assistance from one of their associates and and they were polite and able to help. I think Lowes is working on improving their associates as in the past I would not be able to get any assistance, so it’s a plus."

"Do not buy appliances from here!!! My fiancé and I purchased a fridge and oven through Dave. The fridge that he sold us was supposedly the last one in stock but it was actually out of stock. We were told it was back ordered and could be delivered the next week. Two days before it was supposed to be delivered we were told it wasn’t on the truck and no stores have it in stock. We had to scramble to find a whole new fridge because we needed one, especially before the upcoming holidays. This was a nightmare experience and we will not be returning to Lowe’s in the future."

"Store location is fine and kept well. My gripe isn’t about this Lowe’s specifically, but more so in general. I do not understand why you cannot check a merchandise credit balance online or via phone. And they don’t write or tape your balance when given, so your only option to check the balance is to drive all the way to the nearest Lowe’s, which is such an inconvenience especially if I get there and it has $2 on it. Trust me I won’t be spending a cent if I drive that way to find nothing is on the card. It doesn’t seem like it should be all that difficult to check online."

"Great Customer Service, kind, and caring. I purchased a stacker washer and dryer at a reasonable sale price. I had to return another stacker washer and dryer that did not fit. Mr. Robert Blanchett help me with making sure I receive my refund because I purchase my stacker washer and dryer with a Home Warranty gift card. He made sure I could purchase my second items on sale price. He showed me patience, caring and great service. This was a long overdue review and hope he gets recognition for the time spent helping me. I did not understand how home warranty gift cards work with doing a refund."

"I love this Lowe’s and, as of writing this, I can’t say enough to praise the current staff at this location. From the department employees, to the merchandising staff, they all do a fantastic job (well Art not so much… sorry it’s just true). For the most part, they really do want to help, so be nice. Kevin, the store manager is great, and Phil the assistant manager is awesome (You too Holly!) Even if it’s not the closest one to you give it a shot. It has one of the better layouts and is (mostly) well organized. I’d give more stars if there were more to give. Thanks guys! you all rock. -lr"