Rite Aid 1400 Sulphur Spring Road, Baltimore, MD 21227

"I've been shopping at this Rite Aid for many years. I have to say the 2 gentleman that have been at the front registers lately, Alex and Sang are two of the best this store has ever had. Both are very nice, knowledgeable and helpful. I hope Rite Aid recognizes them both. Regards, Jennifer Wyatt"

"The pharmacy manager is the nastiest man I've ever encountered in customer service. You don't even feel like he considers you human. He constantly plays games with your prescription making you either call your doctor again or lying to you and telling you it's not due yet, even though another employee calls you days earlier saying it's ready. Terrible human being"

"The pharmacy is always nice. They are quite busy being the only one to serve our community. With all the homes in the area and only 3-4 people working there I can imagine it’s not easy. Cashiers are very talkative but friendly. Shelves get cleared fast but I have had more than one occasion when a staff member has taken time to look in the back for an item I needed. Not always had that item, but I appreciate the effort."

"I recently had the pleasure of visiting the Rite Aid in Arbutus and was blown away by the exceptional service I received. The store was clean, well-organized, and had a wide selection of products. But what truly stood out to me was the store manager, Liz Nicholson. From the moment I walked in, Liz greeted me with a warm smile and asked if she could help me find anything. She was extremely knowledgeable about the products in the store and was able to answer all of my questions with ease. But what truly impressed me was her ability to go above and beyond to ensure that I had a great shopping experience. Whether it was helping me find a hard-to-locate item or offering recommendations for products that would suit my needs, Liz was always there to lend a helping hand. She truly cares about her customers and it shows in the way she interacts with them. In short, the Rite Aid in Arbutus is an excellent store with a great manager who truly cares about her customers. I highly recommend giving it a visit and experiencing the fantastic service for yourself."

"The worst pharmacy experience I have ever had. I have to tell them I want to pick up my prescription before they even order it even though my doctor sent it in. It baffles me. We have started switching our prescriptions to another pharmacy because they do not communicate about any of your medications unless you ask (which they get annoyed about). The staff is repeatedly rude to customers. Like I'm sorry I came to get my prescription from the pharmacy like I'm supposed to do, maybe don't work at one if you don't want to deal with people. I wish I could just say this was a one off experience but, it happens every time I am there. (Which is every 2 weeks due to a medication that expires that quick.)"