Big Lots 709 Pennsylvania 113, Souderton, PA 18964

"Staff was horrible, didn't honor coupons that were valid, and very clearly stated sales/BOGOs (that are right in the app/ad with descriptions of the sale items) - ignored every sale, refused every coupon, and invented a new way of telling time to claim a coupon "expired". The manager was helping out (I guess) by checking people out, saying nothing about the sales or coupons being ignored, and rushing patrons out the door quite rudely as if they were criminals. Lost out on a good bit of money because they didn't honor ANY of the sales in the store ad, website, huge signs in the store, or coupons. Huge waste of time & money. The staff was truly the rudest, most awful I've ever come across. Would never visit this location again for any reason and will probably have to submit my receipt to corporate customer service to get my money back. Don't waste time here. Go to the Dollar Store right next to it. Or one of the Allentown locations. Just not this one."

"I had a very rude manager who was Very condsceding that I left with out my refund. Poor customer service!"

"Manager tonight was so helpful, I didn’t grab her name. But super nice and helped us with a simple fix of chips scanning up regular price and not sale price . Simple gesture goes a long way"

"Always a go to store. Great prices on a lot of items. Service from the employees is usually top-notch. I recommend you stop by and see what deals you can find"

"Nice place...isles are a bit tight but besides that it had a lot of great stuff and the staff was nice. One thing I will say is we had a 25% off card for our entire purchase but the way that they do the percentages it did not equal out to 25% off of our total purchase. When we asked the young lady that worked there, she said that they do some kind of calculation off of each item instead of the entire purchase. Wish we would have known that before but all good!"