Walgreens

"There's absolutely no reason to visit this store. It took me three different visits to get my prescription. Everything is behind locks which means you'll have to wait for an associate any time you want something. There's not that many people working and there's no sense of urgency, so you'll be waiting a while. Such a shame."

"NEVER let them do a partial prescription pickup. I've made two attempts to pick up a 90 day prescription. The first time they charged me most of my copay and gave me FIVE days worth. The second day the charged me most of my copay AGAIN and gave me 30 days of pills and closed out the prescription. Now the prescription is closed so they can't and wont give me the rest, they've overcharged me my copay AND overcharged my insurance company for 90 days and gave me 35. The pharmacist just continues to act like its not his fault. They also told me twice that my other prescription would be ready soon, only to finally find out they never ordered it. I've changed Walgreens but would love to receive the other 55 days worth of pills at some point in my life since both myself and my insurance have already paid for it. What did they do with the rest of my prescription?"

"They staff needs to be more friendly. They could if they wanted to. My question to them: Why not be more friendly? Also, the security guard. Yes, she was doing her job- but why not have a more friendly attitude? ... At Baltimore City businesses in general, if the staff decided to be more friendly (which they could easily do) I believe it would help cut the city crime & murder rate by 10 to 50%. (Good outcomes: It all starts with a good attitude)."

"Update: They just lost a customer who used to shop there very regularly despite their lack of unprofessionalism and disrespect. They officially lost me when they started telling me "we have no bags," and have me carry my stuff back home without a bag a couple times. I go there a few times a week and the last time I went, I bought a lot of stuff, they still said they had no bags and that they can't do anything about it. I went to the other empty register and looked behind it, there was a roll of bags, grabbed a bag then the woman at the register started yelling for getting myself a bag.. Then she started lying that she was gonna go find me a bag, a woman manager came from the back of the store, ringed up my stuff and placed them in the bag I found, then gave me a $5 discount to use on the next purchase. But I have no plans of returning! Karma will bite back, Their karma is their own lack of respect to customers, soon no one will go there anymore."

"Oh, I'm gon TELL It: Dread this location. Has gone DOWN exponentially. Dope Addicts + change beggars hanging near the store DAILY from 7/8am-close. Never enough of anything in stock esp sale items. Store mostly clean but they are always restocking sh*t as you shop. Everything Locked Up even cheap air freshener. Long wait, long lines @ THE absolute worst times such as 3-6 pm. Cashier's Attitudes are seriously hit or miss esp 1 lady in particular . Pharmacy has gone down too, although, there is 1 young woman there who, regardless, is always knowledgeable, professional, & cordial...to EVERYONE. Last Aug they gave me somebody's med for fluid buildup from heart failure instead of my usual high BP med. Because there were 4 meds in my bag and I was rushing home to start work, I missed that I had the wrong med. Had to go BACK from my house BACK to the pharmacy that same day and miss 2 hrs of work. Staff who was there was like, whatever. What if I was elderly or a vulnerable adult who did not catch this? Many staff gone and appears they just get who they can to come in some days. And if pharmacy staff has a meeting, NObody alerts customers; I & others waited 1 Fri from 8am to almost 10:30 am then staff just strolled in saying they had been in a meeting. Then: earlier this year in Feb, went to pick up my insulin only for the associate to find it SITTING, UNREFRIGERATED in a bin. Luckily, she was able to find a refrigerated one in the back. And insulin is almost always out of stock & in short supply. This Walgreens was never The Best BUT it used to be better than it is now...and I'm there 1-2X every month."