CVS 500 Eastern Avenue, Essex, MD 21221

"CVS. Pharmacy slogan is " we're working on it". There is currently a race between CVS and Elon Musk to see who can fill a script or colonize Mars first. Not looking good for the former."

"This pertains only to the pharmacy and everyone who works behind the pharmacy counter. I get monthly prescriptions from here and everytime I have to call to make sure it is filled. Most of the time I call they say give them an hour and it will be ready, head up there 3 hrs later to find that it has not been filled. Ask them to fill it right away, go back 2 days later and it's still not filled. These medications are essential to me being able to function throughout the day. I can't be without them. They constantly lie to you and give false information. I have the text alerts set up so I know when they are ready. Get the text saying script ready for pickup, get there and they tell me it's not ready. I will not return to CVS or and affiliated pharmacies ever again. If I could give negative starts I would"

"Imo they are purposefully giving garbage service and rejecting ppls prescriptions because they are overwhelmed and are inept. I Have zero problems with the workers, but the actual pharmacist…. Lol…. She’s really inept. Told me there was no such thing as a 10ml multi dose vial smh. Re enters the wrong numbers in the computer so your insurance kicks it back, because she can’t count either, It’s amazing she made it through school. She’s clearly been given special privilege her entire life. The Asian women who used to be the pharmacist was really good. This lady has a bad attitude, won’t answer your questions, and has her nose up in the air. I wouldn’t urinate on her dog if it was on fire. The staff is just overwhelmed"

"This Pharmacy is the pits. Instead of trying to help you, they put you on hold and leave you holding until you decide to hang up. I would never recommend this place to no one. It used to be a decent pharmacy back in the day. Now I feel they need to close it, cause the associate's don't care about the customers anymore at this CVS. Terrible!!!!!!"

"When I say this place USED to be ran very efficiently and had amazing customer service in 2018-2020. Now they have two young ladies that have absolutely no skills or empathy at all. They get very nasty and rude anytime you simply ask a question and you may have to wait because most of the time the never have your prescription ready or all the pills/supplements in stock. Even tho the send you t text or call two to three time a day till you physically go to pick it up… They say they’ll call you when they have your pills in stock but they NEVER do. Also make you get back out a drive thru line to circle back and wait another 30+ mins to do their actual job and again act like YOUR the problem. Smh there is only one women in there that actually is very pleasant that has red hair and glasses. Great great personality and talks to you like an actual human!!! Kudos to her!! Other than that nope!!! Will be switching my pharmacy asap."