Metro Mattress Johnson City

"Monica and Maren are an excellent asset to the Metro Mattress team! In today's cyber business world it is unheard-of to recieve such knowledgeable and educated service. A thoroughly experience purchasing a quality product."

"Marin helped us she was lovely. We had our two year old with us she was so kind to her and tolerant of her. She spent a long time finding us the exact right bed would highly recommend it was a great experience."

"Our experience with Monika was pitch perfect. She listens, assesses and knows her merchandise. She should never be considered a sales person, but rather a partner in helping you find the right bed for that most important thing...restful sleep. Can't wait for our next day delivery tomorrow. Thank you."

"The customer service I experienced was phenomenal. I had the pleasure of being shown around by Maren and she was absolutely the best! There was a mattress I really wanted, but they were out of stock even though she was certain there were more and so she got me the same deal on another mattress that was a bit more. Besides that, we had really good conversation as well. I felt like I had known her my whole life and we just met! I would 1000% recommend anyone to go here for all your mattress needs. Thank you so much again Maren, you were the biggest help!"

"I was so nervous going in, we’d already felt pressured with the three other stores we’d been to that day, but the experience was so far from all of my expectations! From the moment you walk in, they’re sly with a simple prank or two in disguise, and the friendliness was beyond compare. Maren was so sweet and she lit up when she saw my crazy little girl running through the beginning of her terrorizing adventure between the mattresses. Without any rush, she gave my daughter the attention she needed, and she asked us a series of questions (with jokes tossed in) to help identify what we needed most as a couple looking for a new bed. From what positions we were most comfortable in, what experience we had in shopping, even whether or not we snored (and I’m still adamant that I don’t, but my boyfriend will never let me be deluded). We tried a couple beds for comfort ideas, a couple sarcastically, a couple for the frames, and worked through our budget and what we could manage with a payment plan, and Maren even waited to open her dinner until we were 110% satisfied and had left. My in store experience was phenomenal and I almost want to go back just to enjoy the company some more! But what made me happier still, was that the service provided was still just as good when it came to the delivery. The gentlemen that brought up the bed for me were super polite, they were just as kind to my daughter who again, is always in the way like most her age. They were patient, and friendly, had a great sense of humor and a great work ethic. They were punctual but didn’t make it feel like it was a burden to help me, and again it makes me want more of that company. 13/10 for customer service, cleanliness, and this company is lucky to have people as amazing as the ones I was fortunate enough to meet. Thank you so much! - Karyn, Jacob, and Bailey ❤️"