Jim’s West 431 North 62nd Street, Philadelphia, PA 19151

"It is a great place for a cheese steak, there is on street parking, and it is pretty fast pace, and there will be a line. The workers are great and sandwiches are Good, it is in a rough area but it is worth the drive. They have beautiful fresh steak, and there is outside security and they are very friendly and helpful this is a need to go place"

"I've been waiting years for this place to open. I tried a cheesesteak hoagie from Dalessandro's. They put the lettuce & tomatoes on top so you know when I went to eat it, it wad all falling off. Couldn't find a decent Cheesesteak in Philly. I couldnt. I came to west Philly from germantown in 1988, I was 24 yrs old, im 59yrs old now. This place fed an active young lady who had been sheltered in the church most of her childhood. I was finally free. I believe God put ppl in your path for a reason. I wasn't a good cook. Boiling bags & can food but when the weekend came, it was Jim's. I got the same sandwich every single time just like tonite. An american cheesesteak hoagie with sautéed bell peppers & mushrooms & fried onions with ketchup & relish, thats it. When I played hooky from work with my gf, this was the place. It was special, coming thru the doors made me smile, the workers made me smile because they were my neighbors. I'm getting chills just thinking about the older ladies that worked here. I ate good because they cooked good steaks. However way you want it, just tell them, they will do their best to accommodate you. Welcome back, you have been terribly missed. ❤️❤️⚘️"

"The day time staff is great. The hoagie girl during the day tho, she has a bit of an attitude, mostly just stands around watching the cashier and wrapper doing all the work. The cashier who works during the day, she is great. Pleasant, great customer service, always helping, and has a smile on her face. Cooks are great, not too keen on the chicken cheesesteak. The way I heard management talking to a couple of the workers was uncalled for. They were busting their tails off, sweating, bagging, wrapping, getting drinks, chips, and they just treat certain workers horribly. Everytime I'm in there I see it happening. I asked about the day cashier a couple days ago, because I haven't seen her, and the guy told me she quit because of the way she was being treated. She was one of the best employees they had. They need to get her back!"

"2nd time having a cheesesteak from Jim's West. My husband, Cousin Cortez Johnson is the co- owner of this establishment. Food & Customer Service is Awesome. Will be trying a chicken cheesesteak & hoagie soon, InShallah. Even though the wait outside is long, it's well worth the wait. IMO"

"This is just like we left it. Same great staff, same grill, same methods. A few updates to the menu, but if I'm not mistaken, the prices are the same as they were four years ago. Perfectly chopped, cooked and seasoned meat. Amoroso roll kisses the grill,but doesn't get toasted. WORLD CLASS onions. There will be a line, but it moves PRETTY quickly. Also fun to chat with the folks in line. There are still some opening glitches (bring cash just in case.)"