Oakland's Tropical World

"I’m not sure where to even start with this pet store, but this is probably honestly one of the worst pet stores I have ever seen. The lady working instantly jumped down our throat for asking a simple question. The fish tanks are absolutely disgusting. The guinea pigs live in a fish tank with absolutely no toys or enrichment. All of their rats are kept in tiny tanks with no ventilation, and if you know anything about rats (as you should if you’re selling them) they should not be kept in tanks due to having upper respiratory issues. They don’t even have water bottles or food. There is also a sick mouse that was up against the glass with visible uri symptoms. There were four different leopard geckos and one tank, the tank is probably no more than 5 gallons, and one of the geckos was very under weight and you could see every bone in his body. I am so ashamed at the way these animals are treated., It’s very obvious. This place cares more about making money off of them and giving them adequate housing. Sickening"

"Becky is actually the sweetest. You can tell she really cares about her animals and their well-being, as well as her customers! Whether you need help finding a pet or finding the resources to help them live the best life possible, she has your back. This is such a convenient place to shop for my pet rats food because the prices are great and so are the quality and customer services! I got my pet rats there in february and she provided me with all of the information on how they will grow and what cage size is best for them, as well as the best food and bedding for them. Forever shopping at Tropical World!"

"I took my daughters to Tropical World to pick out a Leopard Gecko as a new pet. Becky, the owner, spent a ton of time explaining everything we needed to know to create a healthy habitat for our new pet. She had a large selection of all of the necessities. When we selected our specific gecko, they were all so healthy looking. Our new gecko is calm, happy and already happily settled into her well appointed new home. I feel relieved knowing that we can continue to ask Becky questions as we raise our gecko. Very happy that she took the time to really help us make informed decisions today. My girls are thrilled, so I am also!"

"Got a hamster today I enjoyed the wide selection of animals and had lots of pet supplies but the animal enclosures are quite tiny and dirty. Overall the service was great."

"I just went to Oaklands Tropical world today at 12:00pm, I got a terrarium kit with a baby green iguana, look at how cute she is. I can’t remember who helped me out but she was extremely helpful and informative. We got our little iguana all set up and fed and she’s doing amazing. She’s very sweet but a little skittish. The atmosphere is amazing and I got everything I needed for $300. Will be coming back again and hopefully they have a 6-7 ft tall tank for me in the future when this little iguana gets nice and big :)"