Sleep Number

"THE WORST- CUSTOMER SERVICE WAS TERRIBLE STAY AWAY, WHEN THEY FINALY DELIVERED THE BED, IT WAS BROKEN. THEN THEY SAID IT WOULD TAKE ANOTHER 10 DAYS TO DELIVER. A COMPLETE FAKE COMPANY CLAIMING TO HAVE GOOD CUSTOMER SERVICE DONT FALL FOR IT"

"Jorge helped us today and was very attentive and knowledgeable! We didn’t end up purchasing a mattress but had great service."

"Needed a mattress. We were helped by Ali. He was very courteous, patient, and knowledgeable. We will have our delivery in 3 days! Best place in town!"

"Accompanied my partner into Sleep Number at Tysons Mall as they had an inquiry into repairs/parts for their own sleep number mattress. As someone who also works in sales, it was refreshing to be greeted by Shari who provided excellent customer service from the start in that she wholeheartedly put her efforts into answering our questions and finding solutions. She also made sure to provide resources and updates to the original purchaser's account to make sure all of my partner's needs were met. Would buy from Shari in a heartbeat at the earliest convenience."

"We can't say enough about our absolutely wonderful sales representative, George, at the Tysons Corner Center Sleep Number Store. Whether on the phone or in person, he is an incredible professional. We are having a new house built in Florida, and George took the time to help guide us toward our Sleep Number mattress, headboard, and accessories purchase. Not only was he amazing in walking us through the entire process, he went above and beyond in assisting us to get everything delivered to our new address. He also worked with us to apply our existing Insider Rewards balance to the order. Because of the long lead time that was involved in our purchase, George proactively reached out to the Sleep Number delivery team regularly to ensure that they had the correct date to deliver everything to our new house at the exact time we need it. And as if that wasn’t enough, he kept us apprised of the latest status throughout the process. Not once did we ever have to go looking for answers; George was always there to assist. You could not ask for a nicer, more attentive representative for Sleep Number. George is a true professional in every sense of the word and we are so fortunate to have had him helping us."