The Home Depot 400 West Eisenhower Drive, Hanover, PA 17331

"I spent 30 minutes sorting through completely damaged pieces of plywood. The 1/4" sande plywood sheets were trashed and I went 6 sheets down to find one that wasn't messed up. Then I had the same problem with the 23/32" (3/4") birch? sheets. Since I will be using them for cabinets, they too cannot be messed up with smashed corners or surfaces that are destroyed, scuffed, or painted. I went to check out and the guy at the Pro Desk noticed that the one I had in my cart was also jacked up. I went back and couldn't find a replacement. The two star review however is because when I went in a few days later, the same jacked up pieces of plywood that I sat out were PUT BACK ON THE PILES. MANAGEMENT needs to sort through this junk wood and send it back. Nobody is buying it so all you are doing is pissing customers off because they have to pull out 10+ sheets of plywood before a normal one is found. Then they go back on the top of the stack for the next customer to remove and sit out."

"Drove from Chambersburg to Hanover to shop at Home Depot and at first was very pleased with the experience. The 2 women in the paint area were extremely friendly and helpful with our needs. Then came the undesirables! We were trying to decide what we needed in isle 5, wire covers for our newly installed wall mounted TV. 2 Sales persons, 1 male and 1 female, asked us to move down since they needed to access material with the order picker. We gladly moved and then they asked us to move more which we did. Then, a 3rd sales person (female) came into the isle. They asked us to leave the isle! How RUDE was that? We had been trying to decide which pieces we needed and were so pleased with the varieties vs Lowes. I immediately laid down the items we had searched so hard to find and moved on. As i was walking away i stated, i want to talk with a mgr. The women that closed the isle looked and said, I can see you are upset, what can I help you with? I stated, you just kicked us out of the isle!! Unbelievable and VERY POOR Customer interaction."

"poor selection in general, lumber is a struggle, usually they're out of what you need or they just never restock. this morning was particularly frustrating. they had no lumber carts in the building as usual, so I walked outside to get one from the parking lot and saw a home Depot employee pushing one towards the building. so I asked for the cart and he said no it's for a customer and kept walking. now in my opinion the right thing to do would be give me that cart and go grab another one, I don't know why he would only bring one cart in when there isn't a single one in the store as it is. poor customer service in general. I've started going to Lowe's"

"This is a great place if you need building supplies, house items, it has a place you can get plants and a holiday decor too! The staff was very nice, she helped me find what I was looking for and the man who checked me out was friendly also. I had went a few months ago to get 1 18 foot plank, they cut it to the sizes I needed for free and they were chill. I used the planks and cut the even further and sanded, stained and glazed it. A lot of my supplies came from home Depot."

"There must have had at least 10 employees standing around doing absolutely nothing arms folded chit chatting with each other . While watching as I loaded 40 or so 25 lb block on to my cart and push it through the store with much effort . John who has been with home depot 27 years was the only one who physically helped or even acknowledged I needed help from the time he first seen me (the guy in lumber did direct me to the block) 2 of the garden area employees walked by me 3 or 4 times and still not a word and John found me and came to my rescue (it was 90 degrees out ) he and a man that was waiting in his care loaded the block in my car . I didn’t realize how heavy or how many I needed till my boyfriend sent me there sent the text I apologize for the amount and that all the other places closer to home where all out but want to at least say thanks John and stranger in Hanover . You two definitely made my attitude change as I left:) thanks a bunch"