Dollar Bank

"Been waiting for 10 minutes and the clerks don't acknowledge customers all I need is some quarters and no one in front of me I'm just standing in line there is no urgency to help at all others have been waiting in chairs clearly management doesn't help out the clerks to get their job done in a reasonable time"

"Been with the bank for almost 6 years. Called to see if an Overdraft fee could be removed, since I had never asked for that in the past. Apparently, even though I didn't have any money on my account and opted out of the overdraft protection, a charge was processed and paid. Apparently the charge showed as a "recurring payment" even though it wasn't and they let the transaction go through. Was told that they won't remove the fee because of the way the transaction was identified. I have never called for any issues in the past, and the moment I need the bank to help me with something menial (for them anyways, $36 is a lot of money for me), they refused to help. Basically, if it hadn't showed as "recurring" then they would extend the courtesy...maybe. It's always something and the customer is always the one that looses in the end. Currently shopping for another bank."

"Should have a 24 hour grace period like other banks do, my experience with this bank hasn't been great, terrible customer service they never call back I had to call multiple times."

"Love the staff but they need a new drive through ATM ASAP!"