Bella Moda Salon & Spa

"Quick solution found online. Very easy to make an appointment online without the need to make calls, etc. Haircut was descent and very reasonable price. Very good price-value! The best was the very friendly approach from the hairdresser and staff."

"Was charged $380 for highlight that doesn’t even go up to my root. I wasn’t told of the additional charges for products being put in my hair during the process and was blindsided with the bill by the end. The manager then called me to yell about how I was given a discount to $320, but was not understanding in the slightest and made me feel uncomfortable."

"I've been a frequent customer of Bella Moda over the last few years, having had my hair cut with a number of different barbers. As my experiences are generally positive, it is indeed unfortunate that I have to write this. I actually cancelled my scheduled appointment for tomorrow after a rude encounter with your front desk staff. After calling to let the salon know on Saturday afternoon (in advance of my appointment) that I'd be cancelling my 2 PM due to inclement weather, I confirmed that the salon was free for a walk-in appointment later that day, provided said weather abated. I was told that the salon was wide open and a walk-in from between 3 PM - 4 PM would be fine. I got a call at at around 2:45 PM where the salon receptionist told me that the barbers who were previously free ALL day - were now booked for the next 1.5 hours. While I am certainly happy about this incredibly sudden influx of customers, what happened next was fascinating in the worst possible way. The receptionist told me that I'd have to come in in the next 15 minutes, as the barbers would be busy prior to the 5 PM closure. Already irritated with her abrasive tone and assuming demeanor, I told her I'd reschedule for tomorrow. She responded that "it would also be raining then" implying I'd likely have to reschedule or cancel my appointment. While stand up comedy and meteorology may be your receptionists hobbies, I assure you - they are not services I require from her. I was then unsuccessfully shoehorned into providing a time for my new appointment. I'd strongly suggest you pay attention to how customers are treated by receptionists, especially those that have histories with your salon. While everyone is allowed a bad day - basic self awareness, courtesy, & respect are very important in client relations! I was able to quickly schedule another appointment with another salon that excelled in the above domains. I hope to see this issue fixed as I'd like to be back for a trim in the future!"

"TRY THIS SALON, it's a secret gem! Great staff, great hair stylist and colorists, excellent location and they don't overbook which is important because you're not left sitting forever waiting for your appointment. Matt is excellent and very accommodating, doesn't talk too much nor too little which is important when you're sitting there for a couple of hours. Today I had Allen who was awesome and so meticulous, and talked me to into getting some changes done that I didn't think of, but which vastly improved my hair! The receptionist and support staff are so warm you feel like family. See photos of Aaron's magnificent work!"

"Fujan did such an incredible job with my hair, I truly can say that she has worked with my hair type and catered to my hair like no other stylist has. NOt only was she knowledgeable but she was so sweet and helpful. I struggled so much with my delicate dry damaged curly hair. She practically revived it and gave it a whole makeover without a drop of damage. She is a true stylist to say the least. I will definitely only be going to her from now on!"