Dunkin' 1336 Defense Highway, Gambrills, MD 21054

"Long story short. Bad experience and won’t go back. Guy at register could not understand when I asked for a decaf mocha. I tried to clarify and he did not seem to get it. A coworker came over to help and he pushed him away and started an argument! A third worker came in to intervene. Like are you serious. I’m dual language and I understand learning a second language but if you are going to have someone work at your register please put someone that has been through some training and is at least proficient in your ‘Dunkin coffee donut’ terminology. Also combative high and mighty personality doesn’t fit well woth a job where you are dealing with the public. Bad bad PR really. I walked out as they all were arguing. The guy at the register could have cared less. Dunkin Donut you are serving the population here in Crofton. Step it up. Although I’ll not be back to this location unless it changes hands. I only out one star because it won’t let you do less in order to post."

"I ordered a donut and a sweet tea yet for some reason it took 30 minutes?? I’ve been in line still and have not even received my food, it’s a Monday morning 7 am you would think they would have a full staff . This is insane and I’ve had many bad experiences here such as their sweet tea tasting…. spiked!? ( we r underage) My freind has had to give her drink back multiple times due to the unpleasant rank taste of it ."

"Saturday morning and you'd think they would have a full staff of workers, right? Nope. Instead a long line of unhappy customers. Don't waste your time here. Even on a good day, it seems they barely put a teaspoon into their filled donuts. New management is not working out."

"I’ve been to many many different Dunkin’ Donuts around and this place is the absolute worst. Everything from donuts stale muffins way overcooked bagels stale and even tried to get a sweet iced tea and there was not a drop of sugar in it. On top of that over half the times I’ve been here my order is wrong. I could go on"

"Haven’t had a good experience at this location in the 4 times we have been. This morning brought the kids and bought 1/2 dozen assorted and they were all clearly from a previous day. Very stale. Absolutely could not have been from that morning."