Walgreens Pharmacy 245 New Jersey 23, Franklin, NJ 07416

"No call is placed to notify a customer when a necessary medication is on backorder. The online refill status just says it is with a pharmacist for review for days. Therefore I placed a call today to check on refill status and the suggestion is to call around to other pharmacies for a diabetes medication the day it is due for administration. No apology. No assistance. No care shown for the medical aspect of what is now a delay in care. Apathetic response. Very disappointed in the lack of responsibility and communication."

"Very nice people but they need some sort of process improvement. It’s always a disaster waiting to get helped at this pharmacy. All the people who work here speed walk so it looks like they’re getting stuff done but the line doesn’t move. Very frustrating knowing u will kill 30 minutes of ur day to just pick up a prescription that should take 30 seconds."

"Pharmacy: the men who work here are quick, attentive, friendly and kind. The lady who works here is by far the slowest human being in Walgreens pharmacy history. 20 minutes sitting in the drive through, sitting in front of the window, waiting to be given attention to pick up my script."

"Best pharmacy I’ve ever used. The pharmacist himself and all the other employees at this location have excellent customer service skills. They all go out their way to help me and even try find me coupons/discounts for medications. I always feel welcomed whenever I come here and it’s appreciated. Whomever does the hiring and training is truly doing a great job. I hope the Walgreens headquarters sees this review and acknowledges this locations efforts. I will only ever use this pharmacy as long as I live in the area"

"Pharmacy has great customer service. I did not have my new prescription card but they were able to contact the company and get the information they needed to process my scripts. Front cashiers are always so pleasant."