Five Guys

"Today I decided to pickup food instead of having it delivered. I also ordered more food for my boyfriend, under his name. Employees making the sandwiches and milkshakes were talking very loud about his name which I found to be very childish. Did not appreciate that at all. If you’re going to talk about someone, do it in a low tone. Theres no need to make customers feel embarrassed about something they have no control over."

"Michelle and Rozelle (? Might be spelling that wrong) were both amazing! They were friendly and happy to make conversation. They definitely made me feel welcome to eat at the restaurant. And the food was fantastic as well. 5 stars all around!"

"Went in and ordered $50 worth of food (2 burgers, fries, two milkshakes). We were order 43, but were handed the receipt for 42. When I went to pick up 42, I noticed it wasn't mine. They took a bit to find my order number, then handed me the bag for 43, which looked good on the outside, but one of the burgers was supposed to go in the 42 bag. The fries were also cold. Milkshakes were good though!"

"I had lunch at Five Guys in Odenton Maryland this afternoon. There was no line or wait but customers were picking up orders and came behind me as though it were busy. I was met by a young lady who greeted me with a smile, the receipt says: Employee “Timothy”, but it was not Timothy who took my order. I knew what I wanted and ordered quickly and had no problems with ordering. Paid w/ debt and left a $5 cash tip. Hotdog, Fries and Coke, normal wait time, served with a smile. I dined in and the dining area was clean. Unless you specify, nothing will be cooked to order, no matter where you go. The hotdog was good, bun was soggy. The fries were not crispy but were hot and done enough to eat. I eat out a lot because I’m on the go all the time. I can go anywhere I choose. I’m not picky, but I pay for my food to be prepared as close to my liking as possible. The food was over priced and I could have paid half the price at place just a 1/4 of mile away and have been offered a meal deal and not from the McDonald’s across the street, there are many options to choose from. You cannot order a hotdog fries and coke at Five Guys as a meal, you have to pay full price for each item. So today, I paid $3.08 for a coke ($1. for ice $1 for the cup $1 for the soda? WOW), a “Little (soggy) Fry” for - FIVE DOLLARS FORTY NINE CENTS & an $8 hotdog. While my wages never went up after Covid and everything in the economy did I can still manage but I can’t for the life of me understand HOW Five Guys justifies a THREE DOLLAR and .08 soda. I will not be returning to any Five Guys anytime soon, or suggest to anyone I know to grab a meal at Five Guys unless they check the prices first. It’s not ok for ONE person to spend SEVENTEEN DOLLARS on a quick lunch. I need ONE maybe two napkins and was given SEVEN. The fries served in a bag came with TWO cups. The amount of resources and condiments wasted is another issue."

"Our food was busin. Busin I got grilled cheese bun I loved every bite of it. I think about five guys often I try to go 1x a month! Food was hot and fresh. We did wait like 15 mins but it was worth it. We didn’t have enough time to eat there."