Velocity Wings Ashburn

"Got our order wrong...came back to get it fixed and it was still wrong. Never offered to make it up to us, just gave us an extra order of wings despite having to drive back there. Didn't seem to care. The food is actually great, but the service isn't worth the hassle. Go somewhere else."

"Worst wings and customer service we’ve ever had. None of the six of us finished our food as it was all over cooked and too tough to eat. That was the least of it however. The customer service was terrible. We had ask for service and finally had to walk back into the kitchen to ask for a waiter only to find all the employees sitting around on their phones. Even with that, the service we finally did get was some of the worst we’ve ever had. We had a gift card for $50 but they only wanted to honor it for $20 until we had to dispute it. Thankfully we had the purchase receipt or they would not have given us full credit. We will for sure not be back, and would warn against this place. Save your money and go somewhere else!"

"We had ordered 2 20 boneless wings, chicken tenders, chili, and waffle sweet potatoes. they came wrong. they came as bone in. over cooked, sauce is eh, chili was not bad, tender was dry. At least it came warm but that's only good thing. Especially for the price I paid."

"Worst wings I have ever had. AND I ordered 40 wings, only received one ranch dipping sauce that was at least 4 days old. Biggest $60 mistake I made all week."

"We got wings and eggrolls. Worst decision ever. Food was totally burned to a point that cannot be eaten by how bad tasted the burn food. SEE THE PICTURES. This was a carry out order and we called to notify the incident and complain. They tried to explain that they use a darker oil, so food will look darker, but they offer to make a redund. Just checked my account to find out that we only got a partial refund for food that you couldn't eat. Done waste your money!!!!"