Fidelity Investments

"My elderly mother has been waiting for a check for more than 3 weeks, had phoned repeatedly, check promised again and again and still, no check. Enough to give her a heart attack"

"Telephone request for explain of letter very unsuccessful. Not sure why they can’t verify who you are with unique personal info. Very frustrating. Looking get my Ira somewhere else."

"Very knowledgeable & personable. Takes genuine interest in customer and does not pressure customer. I selected the Towson location after reviewing their competition and meeting with them. Happy I made the choice I did!"

"This review is about Fidelity all together! If I could give them 0 starts I would but since I can't they got 1 start!!!!! They're absolutly a horrible company to ever bank with! They close your account for absolutely no reason at all and then when you call to find out what's going on they tell you "they don't have to disclose the reason why" and they just hang up on you!!!! So glad I wasn't with them for more than a couple days!!!! The lady I had spoken to was very rude also!!!!!"

"Jordan Monds was wonderful. I am an uninvolved investor and had no idea what I was doing. Jordan helped get me set up with my RMD and many other issues I am having. He talked to Kent McKay (?) on speaker, so I could understand my predicament. I will be visiting Jordan again soon. He was excellent person to greet me at the door, unannounced."