Mt. Bethel Pharmacy

"I am eight months pregnant and I called Mt. Bethel Pharmacy this morning to refill a prescription that I need to regulate vomiting. I advised that I was out of the medication and the technician told me that she understood and would put it in for refill to be ready later today. I came four hours later and the same technician then told me the medication couldn't be filled today and had to be ordered. I understand that this is a unique medication and is not consistently kept on the shelves, however, what I do not understand is why I did not receive a phone call to advise me of this (knowing that I was in need) so an alternative option could be secured? The staff was lackluster about the matter and told me that I could call around to other pharmacies and they would send my prescription to them, a common practice that other pharmacies would handle themselves in this situation so my husband and I left to go drive around and find someone that could fill the medication. I went to CVS (who was wonderful) and they advised that there are two over the counter medications that work as an alternative, with the same chemical compound. They provided me with them until the medication comes in tomorrow morning on their order. I am unsure why Mt. Bethel's pharmacist could not have provided me with the same option; but again there was no effort to remedy the situation on the part of the staff. Absolutely no interest was taken and zero accountability. My husband and I are pulling all of our prescriptions from Mt. Bethel and utilizing CVS moving forward. The entire situation was absolutely unacceptable and a demonstration of poor customer service on every level. Had it not been for CVS, I would have ended up very sick."

"LOVE this pharmacy! Such a different experience than dealing with larger chain pharmacies. Real interactions with real people who care. A huge benefit is the "Pill Packs" -- they prepare 4 weeks worth of medications and supplements and twice daily my in-laws just have to open a small blister pack containing their pills. Highly recommend!"

"The pharmacy staff here is great. Very helpful and knowledgeable especially the pharmacist. I think his name is Frank. Not only is he very helpful and kind but his knowledge about medications makes me feel like I am in good hands. If you want a pharmacy that treats you like family, this is the place to go."

"Just a big thank you to Rachel for all of her assistance. This was my first visit with the pharmacy and definitely worth the little bit of a ride to get there thanks again!"

"I just love this pharmacy the girls go out of the way to help you. Very courteous, pleasant,and understanding. I will never leave the pharmacy and recommend it for anyone. Thank you for all your support"