Security Mutual Life Insurance Company of New York

"Absolutely the best place to work. Such compassionate individuals."

"Had a very simple transaction which was taken care of in a timely fashion. Great customer service. Good company to deal with."

"Horrible claims adjusters who think they can tell you what they want without knowing their own policies or even state policies. Penny and Nancy for sure are unprofessional and doesn’t return calls. Every one is rude down to the front desk person. Whoever I was in contact with in 2019 seemed to be the competent person."

"Update: 5/14/2019 I want to put an update on this review that I put up a while ago. First in foremost if I could I would give this place a 0 out of 5 stars. So the past couple of days I have been getting calls from the company about my reviews. I figured if I would ignore it they would leave me alone but low and behold they called me again about this revive. So I went back to check my "policy " because they felt I was incorrect on my numbers." So yes it appears that my numbers were not correct. At some point I had lowered the amount that I was getting for this whole life insurgence. So no I don't have a policy for 200, 000 it is only for 68,000 and I am paying $58 a month for it. So yes I am getting less and I am paying $1 for every $1000 on this policy that I have no aces to because I have not paid into it enough to see any money for this. Again if you get a whole life insurgence policy with them don't expect to see any banked money until year 3. So no i'm not going to change what I put before because my numbers were incorrect. So I apologize to anyone who used the first part of my review for making a choice on this. HOWEVER, the fact that I am getting calls from the company because of my review I really do not approve of but if that is what they want to do so be it. The first call I received was to call me out on my mistake with my numbers and not the stupid cancel policy that I was struggling through a month,. By the way that policy has not changed you still need papers sent to you that can take anywhere between 5,10 to 15 bossiness days and then mail them back which can take another 10 to 15 days for them to receive if they receive it. Or to fax a written letter to cancel which again can be easily lost because I did it twice now. . This ordeal really makes me upset. So be mindful anyone who puts a negative review with incorrect numbers on google. They will pull up your information call you up and make sure to bring up your mistakes. So I thank you Security Mercurial for calling me and reminding me to change my review. You have time to call me for this but to not find a better way to set your concealing policy. I do not look forward to more of your phone calls. Sincerely, Sherrell Starinsky Beware of this place if you sign up with them. The process for canceling is very annoying because you have to wait for a form to come in which can take up to 10 business days and then it can take them up to another 10 10 15 days before they will finally let you out. And of course the entire time they are taking money from you. I was paying about 200 a month for a 200,000 policy and after paying on it for 4 years I only had a little over 300 I could borrow. In this day in age if you have a lot of money to waste into something you won't see any real money back from unless you die your better off getting term life insurgence. Don't waste the time and stress by giving them all your money."

"This place is horrible. I have closed my account 5 months ago. When I call to let them know they are still sending me balance due messages, they put me on hold and never came back to speak with me. Why are you not closing my account? You are using bullying tactics and it will not work with me. I open this for my grandson 10 years ago within my Credit Union. Now that his parents are financial situation I know longer need this policy. So I decided to close my account at least 5 months ago. I am not interested in doing business with businesses such as your company and the likes thereof. Please Close my account immediately, I will not be sending anymore payments to you. Regret every opening an account with you, Angela Vaughns,"