Xu Lei DDS 8355 Loretto Avenue, Philadelphia, PA 19152

"I found Dr. Xu through Medicaid and had a very bad experience. Before I was enrolled in Medicaid, I paid out of pocket to see another dentist who told me that I needed several fillings and probably one crown. Dr. Xu examined the x-rays, and then spent about 5 minutes pointing out all the problem areas to me and telling me how severe and "difficult" they were (because they were beneath old fillings). He did not offer any solution, just kept telling me how bad the situation was. When I asked "What do I do?" and "Can you help me?" he literally did not respond. Then he kept shaking his head and saying "It's very very difficult". He made me feel absolutely horrible and hopeless about my teeth. The next thing I knew he was shooing me out into the waiting room and handed me a card with the word "prosthodontist" on it and told me that I need to see a specialist (even though I told him my insurance does not cover it). I already knew my teeth problems were within the scope of a regular (competent) dentist. I believe he did not feel like doing the work on me because I have Medicaid, which doesn't pay him much for his work, OR he doesn't know how to do "difficult" fillings. Neither of those things (incapable or lazy) is acceptable in a medical professional."